1+ months

Leader, Strategic Planning

Denver, CO 80204

Leader, Strategic Planning Denver, CO

Are you ready to work with the Head of Marketing Strategy & DR to create the framework across Loyalty, Customer Lifecycle Management, Brand, Analytics and Customer Insights within a global financial services company? Then its time to join Western Union as a Leader, Strategy & Planning.

Western Union powers your pursuit.

In this role you will be providing a clear visibility to stakeholders by establishing and tracking OKRs that ensure that Western Unions strategic plans are being achieved within the key areas of Loyalty, Customer Lifecycle Management, Brand, Analytics and Customer Insights

Role Responsibilities

  • Lead the creation of an integrated strategic and executional framework across loyalty, CEM, Brand, Analytics & Insights that delivers on KPIs & strategic priorities.
  • Create clear, structured strategic recommendations, communicated through concise storytelling that can be presented to C-level company executives incl. MBRs.
  • Defining and ongoing refinement and tracking of departmental OKRs, ensuring the teams' adherence to our top strategic priorities.
  • Partner with the Research & departmental teams to create input for building strategic plans by analyzing & synthesizing disparate research & data sources.
  • Play a key role in all strategic planning processes including being a key participant on behalf of the department and act as a proxy where necessary.
  • Lead strategic projects, as identified by executive leader.
  • Coordinate executive departmental communications, leadership team meetings, and tracking of action items identified.
  • Provide financial oversight for Marketing expense base, liaising with Finance.

Role Requirements

  • Minimum 5 to 7 years of strategy development experience within a geographically distributed team.
  • Experience in executing strategic business priorities and financial discipline in a cross functional working environment.
  • Strong critical thinking and problem-solving skills.
  • Track record of successful delivery of complex programs and projects.

We make financial services accessible to humans everywhere. Join us for whats next.

Western Union is positioned to become the worlds most accessible financial services company transforming lives and communities. Were a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. Youll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If youre ready to help drive the future of financial services, its time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.


The on-target earnings range is $130,000.00 - $155,000.00 per year, which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates qualifications, skills, and competencies.


You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States-specific benefits include:

  • Family First Program
  • Flexible Time Off
  • Medical, Dental, and Life Insurance
  • Tuition Assistance Program
  • Parental Leave

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.




  • Banking / Finance
Posted: 2023-03-08 Expires: 2023-06-25
Sponsored by:
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Leader, Strategic Planning

Western Union
Denver, CO 80204

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