1+ months

Latam Cards - Product Development Manager

Citigroup
Miami, FL 33126
Citi Commercial Cards is the leading provider of Charge Card solutions to multi-national corporations and public sector organizations, offering global payment capabilities in over 100 countries. Together, the Travel & Entertainment (T&E) and Business-to-Business (B2B) product lines form the core of Citis business expense management solutions offering, leveraged by over 8 million cardholders around the world.


The Product Development Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.


The role is member of a critical high performing team that is responsible for the continuous development and end-to-end performance of the Commercial Card platforms, tools and capabilities that support our clients and business growth across all LATAM markets.


One key aspect of the role is to drive the development of our Business-to-Business (B2B) capabilities, define our regional capability roadmap, leading the development of such tools and product offering all the way up to the client-live stage ensuring a coordinated communication both internally and externally.


Recognized technical authority for an area within the business, there are typically few people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


**Responsibilities:**


+ The Product Developer is responsible for activities related to the development or new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs

+ This role manages the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking

+ Creates a product vision aligned to business priorities and corresponding road-map to delivery

+ Follows market, industry and client trends to own field and adapts them for application Citis products and solutions platforms

+ Develops plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community

+ Works in close co-ordination with Technology, Business, Ops, and other stakeholders to fulfill the delivery objectives

+ Manages and implements a wide variety of products and solutions

+ Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing

+ Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy

+ Partners with senior team members and leaders and a widely distributed global user community to define and implement solutions

+ Creates clear and specific project plans, business and technical requirements documents for product execution

+ Interacts with business managers, technology, and sales to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy

+ Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


**Qualifications:**


+ 6-10 years of experience

+ Deep Cards industry knowledge and Understanding of product features, functionalities and limitations to maximize solution flexibility and accelerate client issue resolution

+ Knowledge of operational processes and technology architectures of card processing infrastructure/systems and products.

+ Knowledge of Product Management disciplines, including the ability to undertake and lead a number of projects to drive commercial returns and successful prioritization of client requests.

+ Strong problem solver and structured execution, with ability to both assess root cause of issues as well as determine optimal configuration based on complex range of options/inputs

+ Collaborative team player with ability to work closely and build networks and relationships internally and externally

+ Intellectual curiosity, analytical and conceptual thinker w/ attention to detail

+ Proactively seeks and develops new opportunities

+ Familiarity with product development methodologies

+ Direct experience in end-to-end project delivery, preferably in product development

+ Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets

+ Ability to structure and break down problems, develop solutions, and to drive to results

+ Project Management skills with experience leading large cross functional initiatives


**Education:**


+ Bachelors/University degree, Masters degree preferred

+ Commercial /Consumer cards experience

+ English, Spanish, Portuguese (a plus)


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**Job Family Group:**


Product Management and Development

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**Job Family:**


Product Development

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**Time Type:**


Full time

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Citi is an equal opportunity and affirmative action employer.


Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** .


View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .


View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .


View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)


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Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Posted: 2022-05-13 Expires: 2022-09-11
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Latam Cards - Product Development Manager

Citigroup
Miami, FL 33126

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