1+ months

JPM Payments-Vice President, Product Oversight Lead

Elgin, IL 60120
  • Job Code
    210304622

Merchant Services is the global payment processing business for JPMorgan. Merchant Services is the world™s leading merchant acquirer with over $1 trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

About the Role

The Product Controls team is seeking a motivated process and control focused candidate to support and drive key initiatives spanning across the Product disciplines. The candidate will be responsible for ensuring that risk and control gaps are identified, reported, and remediated. This includes ensuring that risk policy, guidelines, and risk grading methodologies are calibrated and in-synch with business and corporate standards.

The Product Oversight lead will coordinate across various departments including Risk, Compliance, Legal, Third Party Oversight, Business Resiliency, Technology, Operations and Product Management to communicate and enforce control standards and execute against control related projects and initiatives. The ideal person for this role is someone who possesses a strong understanding of controls, process improvement, and a blend of business and technical knowledge.

Responsibilities

  • Lead Issue Management related activities, such as drafting of issues, action plans, risk acceptance; oversee remediation of issues
  • Aggressively identify and remediate control gaps; work with product managers in early identification and reporting of emerging control issues
  • Monitor and assess the consistency of risk management practices across our Product offering
  • Lead control related projects, including strategy creation, requirements oversight and implementation
  • Manage and execute foundational controls as assigned
  • Support Audit and CCOR readiness activities

Qualifications/Requirements

  • Bachelor™s degree in business, or related field
  • Preferably 3 + years of risk/controls or related experience
  • 3+ years in a payment processing, financial or product related role; understanding of the payments space, including credit card, bank ACH, Cash and/or Treasury Management, or transaction processing preferred
  • Drives results through leadership, people, communication and influence
  • Comfortable with change, ambiguity, debate, conflict and informed risk taking
  • Ability to drive large initiatives spanning across multiple teams and organizations
  • Experience creating standard operating procedures and policies
  • Experience partnering with colleagues, clients and control community members to evaluate, test and report on the adequacy and effectiveness of management controls
  • Must have strong organizational skills to plan, organize and schedule resources
  • Ability to understand and communicate policy requirements to stakeholders from both business and technical areas
  • Ability to work independently and develop creative ways to achieve goals

Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, and SharePoint


Keyword: card%20services

Merchant Services is the global payment processing business for JPMorgan. Merchant Services is the world™s leading merchant acquirer with over $1 trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.

About the Role

The Product Controls team is seeking a motivated process and control focused candidate to support and drive key initiatives spanning across the Product disciplines. The candidate will be responsible for ensuring that risk and control gaps are identified, reported, and remediated. This includes ensuring that risk policy, guidelines, and risk grading methodologies are calibrated and in-synch with business and corporate standards.

The Product Oversight lead will coordinate across various departments including Risk, Compliance, Legal, Third Party Oversight, Business Resiliency, Technology, Operations and Product Management to communicate and enforce control standards and execute against control related projects and initiatives. The ideal person for this role is someone who possesses a strong understanding of controls, process improvement, and a blend of business and technical knowledge.

Responsibilities

  • Lead Issue Management related activities, such as drafting of issues, action plans, risk acceptance; oversee remediation of issues
  • Aggressively identify and remediate control gaps; work with product managers in early identification and reporting of emerging control issues
  • Monitor and assess the consistency of risk management practices across our Product offering
  • Lead control related projects, including strategy creation, requirements oversight and implementation
  • Manage and execute foundational controls as assigned
  • Support Audit and CCOR readiness activities

Qualifications/Requirements

  • Bachelor™s degree in business, or related field
  • Preferably 3 + years of risk/controls or related experience
  • 3+ years in a payment processing, financial or product related role; understanding of the payments space, including credit card, bank ACH, Cash and/or Treasury Management, or transaction processing preferred
  • Drives results through leadership, people, communication and influence
  • Comfortable with change, ambiguity, debate, conflict and informed risk taking
  • Ability to drive large initiatives spanning across multiple teams and organizations
  • Experience creating standard operating procedures and policies
  • Experience partnering with colleagues, clients and control community members to evaluate, test and report on the adequacy and effectiveness of management controls
  • Must have strong organizational skills to plan, organize and schedule resources
  • Ability to understand and communicate policy requirements to stakeholders from both business and technical areas
  • Ability to work independently and develop creative ways to achieve goals

Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio, and SharePoint


Keyword: card%20services
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world™s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Categories

Posted: 2022-07-15 Expires: 2022-10-26

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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JPM Payments-Vice President, Product Oversight Lead

JPMorgan Chase & Co.
Elgin, IL 60120

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