11 days old

J.P. Morgan Wealth Management -VP, Workforce Management Capacity & Analytics

Plano, TX 75074
  • Job Code
The Capacity Planning and Analytics VP is part of the Operations Workforce Management (WFM) Team for Chase Wealth Management (CWM).  The position will partner with contact center management, functional areas, and other members of the WFM team.  The core focus of this position is to develop and maintain the ongoing contact center capacity plan.  The plan will be maintained for 12+ months into the future, based on customer behavior, corporate activities, market conditions, etc.  This position not only develops the plan, but consults with management to make fact-based decisions.     
Keyword: card%20services


Posted: 2021-09-06 Expires: 2021-10-06

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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J.P. Morgan Wealth Management -VP, Workforce Management Capacity & Analytics

JPMorgan Chase & Co.
Plano, TX 75074

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