23 days old

IVR Architect Manager

Roseland, NJ 07068
Unlock Your Career Potential: Leadership at ADP. At ADP, we're passionate about leading the way in Human Capital Management. Through leading-edge innovation, we're quickly changing the face of our industry and are looking for the right leaders to help us make waves. If you enjoy taking on challenges, upholding values, energizing a team, and exceeding goals, you'll fit right in with our dedicated team, who make amazing things happen for each other and our clients every day.

ADP is hiring an IVR Architect Manager. In this position, you'll leverage your project management and leadership expertise to create greater efficiency and improve processes and products.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
 
>Communicates Broad Concepts related to Product & Scope of Work to Broad audience.
>Helps define broad business challenges and provides expertise to solve business challenges of a complex nature.
>May lead projects that require cross functional scope and visibility.
>Lead daily Project activities of the team to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
>Enhanced understanding and implementation of Business Units strategic goals.
>Oversee the use of standard process workflows by team
>Function as a consultant and business partner to other groups within ADP
>Track various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
>Analyze team statistics and prepare reports for the Director
>Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units

QUALIFICATIONS REQUIRED:
HCM Process Improvement experience
 
 

Bachelors Degree Preferred

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

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Posted: 2021-06-29 Expires: 2021-08-21
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IVR Architect Manager

ADP
Roseland, NJ 07068

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