1+ months

IT Help Desk Analyst

Williamson Employment Services
St Joseph, MI 49085
Provide technical computer support to employees of a large well-established, national company while providing an exceptional customer service experience.  

Duties may include, but are not limited to, log incidents and resolutions, research questions using available information resources, quickly and accurately determine incident scope and impact, and manage critical incidents and escalating problems.

Job requirements:
- Working knowledge of Windows Operating systems and applications
- Knowledge of installing, configuring and troubleshooting PC hardware/software
- Strong aptitude in OS repairs, spy ware and virus removal
- Network troubleshooting skills
- Internet and e-mail troubleshooting skills
- Resolve technical problems with LAN, WAN, and other systems

Educational requirements:
- Bachelors degree preferred; will consider Associate's with exceptional background
- IT: one year experience
- Equivalent certifications such as: A+, Network+, and Security+

Full-time; Monday Friday; 11:00am - 8:00pm (hours may vary)



Posted: 2021-08-10 Expires: 2021-12-19
Sponsored by:
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IT Help Desk Analyst

Williamson Employment Services
St Joseph, MI 49085

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