Organization Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we™re setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Recruiting, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate HR include global Talent Acquisition, Learning, Talent, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and Global Employee Support and Digital Solutions. Our Human Resource take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.

The HR Control Operations & Service Delivery Infrastructure team is searching for a governance program business associate that will partner closely with the leads across various sub teams to execute against key deliverables and priorities for the organization. The business associate will serve as an integral partner, providing operational support, analytic capabilities and strategic insight to help ensure that key objectives are met. The role will support a broad range activities, e.g. action plans, special projects, audits, business reviews, control related initiatives and communications. This position requires strong communication and development skills along with a demonstrated ability for independent curiosity and a commitment to excellence while working within a team.

Core Responsibilities

• Support management team across strategic and operational initiatives and deliverables to meet business goals
• Organize calendar, agenda, and meeting minutes for management team meetings, track deliverables and hold team members accountable on priorities
• Prepare management reporting, business reviews and various presentations for senior management to increase transparency of key initiatives
• Coordinate monthly metrics submission of key performance indicators and operational metrics, including analyzing breaches and month over month fluctuations
• Develop effective communication to ensure that key information is disseminated to the right parties and that deliverables are executed in a timely manner
• Lead the execution of special projects from end to end, assembling working groups to drive successful outcomes
• Work closely with firmwide control teams and partners to ensure accuracy and compliance with program and process requirements
• Add value by driving change through the improvement of existing processes to increase efficiency
• Perform ad-hoc analysis as requested from senior management
• Instill operational rigor across processes with a bigger picture mindset

Required Qualifications

Successful candidates will be motivated, self-starters that are results driven and are able to operate effectively in a large, matrix organization. This person should be highly organized, detail oriented, collaborative, inquisitive and able to exert a level of influence necessary to progress initiatives. Independent judgment, resourcefulness, and agility are key to success in the role. Specifically, candidates are expected to have:

• Minimum 3 years experience in project management, business management, governance or management consulting.
• Ability to work independently under pressure, prioritize multiple workstreams, and bring tasks to closure with minimal supervision.
• Strong team player who can thrive in a matrix environment and build partnerships with colleagues of various levels, across multiple locations.
• Strong analytical, problem-solving and organizational skills.
• Demonstrated listening skills and ability to document meeting notes when needed.
• Ability to multi-task in a constantly changing environment; demonstrates a positive, can-do attitude
• Strong written and verbal communication skills, including the ability to summarize information for and report up to senior management in a clear, structured and confident way.
• Curiosity and drive to make things better and challenge the status quo.
• Comfortable working on projects when the path forward is not always clear.
• Attention to detail and an understanding of how priorities fit into the bigger picture.
• Ability to maintain effective working relationships with key stakeholders who may have competing agendas, managing up when necessary and appreciating the give/take nature of partnership.
• An aptitude for strategy, stakeholder engagement, business operations.
• Skilled with using Microsoft products including PowerPoint, Word and Excel.
• Some ability to work outside of normal work hours for some global team/client calls.
• BA/BS degree required

Preferred Qualifications

• Skilled at Microsoft Visio
• Experience with project methodologies, like Lean or Six Sigma
• Certified Project Management Professional PMP

Organization Description

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we™re setting our businesses, clients, customers and employees up for success.

Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Recruiting, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate HR include global Talent Acquisition, Learning, Talent, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and Global Employee Support and Digital Solutions. Our Human Resource take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.

The HR Control Operations & Service Delivery Infrastructure team is searching for a governance program business associate that will partner closely with the leads across various sub teams to execute against key deliverables and priorities for the organization. The business associate will serve as an integral partner, providing operational support, analytic capabilities and strategic insight to help ensure that key objectives are met. The role will support a broad range activities, e.g. action plans, special projects, audits, business reviews, control related initiatives and communications. This position requires strong communication and development skills along with a demonstrated ability for independent curiosity and a commitment to excellence while working within a team.

Core Responsibilities

• Support management team across strategic and operational initiatives and deliverables to meet business goals
• Organize calendar, agenda, and meeting minutes for management team meetings, track deliverables and hold team members accountable on priorities
• Prepare management reporting, business reviews and various presentations for senior management to increase transparency of key initiatives
• Coordinate monthly metrics submission of key performance indicators and operational metrics, including analyzing breaches and month over month fluctuations
• Develop effective communication to ensure that key information is disseminated to the right parties and that deliverables are executed in a timely manner
• Lead the execution of special projects from end to end, assembling working groups to drive successful outcomes
• Work closely with firmwide control teams and partners to ensure accuracy and compliance with program and process requirements
• Add value by driving change through the improvement of existing processes to increase efficiency
• Perform ad-hoc analysis as requested from senior management
• Instill operational rigor across processes with a bigger picture mindset

Required Qualifications

Successful candidates will be motivated, self-starters that are results driven and are able to operate effectively in a large, matrix organization. This person should be highly organized, detail oriented, collaborative, inquisitive and able to exert a level of influence necessary to progress initiatives. Independent judgment, resourcefulness, and agility are key to success in the role. Specifically, candidates are expected to have:

• Minimum 3 years experience in project management, business management, governance or management consulting.
• Ability to work independently under pressure, prioritize multiple workstreams, and bring tasks to closure with minimal supervision.
• Strong team player who can thrive in a matrix environment and build partnerships with colleagues of various levels, across multiple locations.
• Strong analytical, problem-solving and organizational skills.
• Demonstrated listening skills and ability to document meeting notes when needed.
• Ability to multi-task in a constantly changing environment; demonstrates a positive, can-do attitude
• Strong written and verbal communication skills, including the ability to summarize information for and report up to senior management in a clear, structured and confident way.
• Curiosity and drive to make things better and challenge the status quo.
• Comfortable working on projects when the path forward is not always clear.
• Attention to detail and an understanding of how priorities fit into the bigger picture.
• Ability to maintain effective working relationships with key stakeholders who may have competing agendas, managing up when necessary and appreciating the give/take nature of partnership.
• An aptitude for strategy, stakeholder engagement, business operations.
• Skilled with using Microsoft products including PowerPoint, Word and Excel.
• Some ability to work outside of normal work hours for some global team/client calls.
• BA/BS degree required

Preferred Qualifications

• Skilled at Microsoft Visio
• Experience with project methodologies, like Lean or Six Sigma
• Certified Project Management Professional PMP