Leadership Skills:- Develop and lead team of Specialists- Lead by example and coach on key behaviors to drive results- Responsible for performance management- Select and retain talent- Identify ways to support inclusion and diversityCustomer Focus- Resolve employee and escalated customer problems and inquires- Operates with urgency and meet deadlinesCommunication Skills- Communicate both verbally and written- Ability to influence internal and external business partners- Relationship managementProblem Solving Skills- Ability to delegate tasks- Conflict resolution skills- Prioritize diverse workloadsAnalytical Skills- Participates in execution of strategy- Specialized functional or technical knowledge that allows for independent thought and action on important departmentactivities
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