1+ months

Firmwide Business Resiliency (FBR) Testing and Exercising - Associate

London, MI 48159
  • Job Code
    210343148

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Organization Description

The Firmwide Business Resiliency Team (œFBRT) within the Office of the CFO is responsible for ensuring the adequacy of the firm™s resiliency and determining the firm™s resiliency strategy, including setting the standards and analyzing the data necessary to articulate a risk-based view of the firm™s resiliency capabilities. The FBR team works as part of a consolidated virtual organization with Business Resiliency teams and Technology Resiliency teams to execute against the firm™s resiliency strategy including partnership with corporate functions such as Global Security and Global Real Estate.

Resiliency is a fast-evolving space with exciting new changes on the horizon. FBRT is at the center of it all, helping the firm adapt to concepts like Operational Resiliency, Planning, Impact Tolerance and End-to-End Testing.

Job Description

This role will support the implementation and execution of the Business Resiliency Testing and Exercising function, working closely with all areas of FBRT and with key stakeholders across the Lines-of-Business (LOBs) and Corporate Functions (CFs). The ideal candidate should be execution-oriented, with exceptional organizational skills and the ability to immerse themselves in the overall program. A key element of the role will be developing the end user experience through analysis, User Acceptance Testing (UAT) and stakeholder engagement.

Key Responsibilities include:

  • Support the team to refine and deliver the Business Resiliency Testing and Exercising Framework
  • Act as a Testing subject matter expert, providing advisory services for Business Resiliency teams throughout the firm
  • Assist with monitoring and assessing the implementation of the testing program across the Firm™s Lines-of-Business and Corporate Functions
  • Engage key stakeholders to identify and prioritize new and enhanced functionality requirements in ERMA (Enterprise Resiliency Management and Analytics) to aid in delivering integrated and comprehensive resiliency testing
    • Assist with developing requirements and coordinating the story build with the system product team
    • Own the UAT (user acceptance testing) for the Testing function
    • Act as the liaison with the Training team to ensure relevant training materials are updated as required
  • Gather and refine key metric and reporting to effectively monitor ongoing Testing Program
  • Assist with ensuring the FBRT Business Resiliency plan is maintained and tested as required
  • Perform other ad-hoc requests/projects as assigned

Qualifications:

  • 3-5 years of related experience (knowledge of Resiliency, Operational Risk, Business Continuity, is a plus)
  • Experience developing business requirements for functionality enhancements
  • Experience with User Acceptance Testing (UAT) cycle, including script development/review, script execution, and defect identification
  • Detail-oriented with strong analytical and problem-solving skills
  • Self-driven with ability to work independently and as part of a team
  • Ability and desire to self-educate and learn quickly
  • Strong organizational, multitasking and prioritization skills
  • Excellent partnership & influencing skills and the ability to be effective in a matrix environment
  • Strong written and verbal communication ability
  • Intermediate Microsoft Excel required

Keyword: consumer%20banking

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Organization Description

The Firmwide Business Resiliency Team (œFBRT) within the Office of the CFO is responsible for ensuring the adequacy of the firm™s resiliency and determining the firm™s resiliency strategy, including setting the standards and analyzing the data necessary to articulate a risk-based view of the firm™s resiliency capabilities. The FBR team works as part of a consolidated virtual organization with Business Resiliency teams and Technology Resiliency teams to execute against the firm™s resiliency strategy including partnership with corporate functions such as Global Security and Global Real Estate.

Resiliency is a fast-evolving space with exciting new changes on the horizon. FBRT is at the center of it all, helping the firm adapt to concepts like Operational Resiliency, Planning, Impact Tolerance and End-to-End Testing.

Job Description

This role will support the implementation and execution of the Business Resiliency Testing and Exercising function, working closely with all areas of FBRT and with key stakeholders across the Lines-of-Business (LOBs) and Corporate Functions (CFs). The ideal candidate should be execution-oriented, with exceptional organizational skills and the ability to immerse themselves in the overall program. A key element of the role will be developing the end user experience through analysis, User Acceptance Testing (UAT) and stakeholder engagement.

Key Responsibilities include:

  • Support the team to refine and deliver the Business Resiliency Testing and Exercising Framework
  • Act as a Testing subject matter expert, providing advisory services for Business Resiliency teams throughout the firm
  • Assist with monitoring and assessing the implementation of the testing program across the Firm™s Lines-of-Business and Corporate Functions
  • Engage key stakeholders to identify and prioritize new and enhanced functionality requirements in ERMA (Enterprise Resiliency Management and Analytics) to aid in delivering integrated and comprehensive resiliency testing
    • Assist with developing requirements and coordinating the story build with the system product team
    • Own the UAT (user acceptance testing) for the Testing function
    • Act as the liaison with the Training team to ensure relevant training materials are updated as required
  • Gather and refine key metric and reporting to effectively monitor ongoing Testing Program
  • Assist with ensuring the FBRT Business Resiliency plan is maintained and tested as required
  • Perform other ad-hoc requests/projects as assigned

Qualifications:

  • 3-5 years of related experience (knowledge of Resiliency, Operational Risk, Business Continuity, is a plus)
  • Experience developing business requirements for functionality enhancements
  • Experience with User Acceptance Testing (UAT) cycle, including script development/review, script execution, and defect identification
  • Detail-oriented with strong analytical and problem-solving skills
  • Self-driven with ability to work independently and as part of a team
  • Ability and desire to self-educate and learn quickly
  • Strong organizational, multitasking and prioritization skills
  • Excellent partnership & influencing skills and the ability to be effective in a matrix environment
  • Strong written and verbal communication ability
  • Intermediate Microsoft Excel required

Keyword: consumer%20banking
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world™s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we™re setting our businesses, clients, customers and employees up for success.

Categories

Posted: 2022-09-13 Expires: 2022-12-10

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Firmwide Business Resiliency (FBR) Testing and Exercising - Associate

JPMorgan Chase & Co.
London, MI 48159

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