22 days old

Financial Counseling Field Rep - Level IV - Full-time

AtlantiCare Regional Medical Center
Egg Harbor, NJ 08232
  • Job Code
    121066213
AtlantiCare Regional Medical Center

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Egg Harbor Twp, NJ

POSITION SHIFT: Days

POSITION STATUS: Full-Time

REQ_NUM: 07-25508

Department: Financial Counseling Services

Hours Per Week 37.5

Holidays Required? No

Job Category: Finance

Location: Egg Harbor Twp

Weekends Required? Yes


Minimum Qualifications:

* High school diploma or equivalent required

* Valid NJ Driver's License Required.

* A dependable vehicle for transportation is required.

* Incumbents of this position must operation the vehicle safely at all times.

* Use of Field Automation Systems is required.

* Proof of Registration and Insurance required at all times.

* NJPE and Health Insurance Marketplace Certification Required

* Bridgefront Revenue Cycle Certified Professional Level I required.

* Minimum 1 year related experience required..

* Proficient in Microsoft Applications Required.

* Ability to operate a portable copy machine required.

* Excellent interpersonal skills required.

* Strong self-starter that exhibits responsibility and willingness to work independently without direct supervision.

POSITION SUMMARY

The Field Representative requires a highly motivated, self- starter to aid our uncompensated population in securing Financial Assistance. The Field Representative will be knowledgeable of regulatory terms regarding Charity Care, New Jersey Medicaid, and Financial Assistance. The Field Representative will also work closely with hospital departments such as Case Management and the Business office when needed to obtain forms, signatures, and documents related to their specific needs in order to adjudicate claims on the patient's behalf.

The Field Representative will possess excellent interpersonal skills and formulate relationships of trust with customers. The Field Representative will be responsible for securing the cooperation of patients and discern customer needs and offer advice or recommendations as it pertains to securing Financial Assistance. The Field Representative will contact patients primarily by field visits to their home, and must also attempt contact by phone and letter when required. Documentation of all telephone and field contacts and attempted contacts must be fully documented. The Field Representative must interview the patient/responsible party, to ensure the application and supplemental forms are completed and signed. Ensure all required documentation is obtained and copied. The Field Representative will conduct investigative work, such as skip tracing, to locate patients when needed. The Field Representative is expected to report to the office on a daily basis to finalize applications, update system notes, and obtain new assignments.

Incumbents are expected to dress in business casual attire according to AtlantiCare's Dress Code Policy.

This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation.

QUALIFICATIONS

EDUCATION: High school diploma or equivalent required

LICENSE/CERTIFICATION: Valid NJ Driver's License required. Proof of Valid Registration and Insurance at all times. NJPE and Health Insurance Marketplace Certification Required. Bridgefront Revenue Cycle Certified Professional Level I required.

EXPERIENCE: Minimum 1 year related experience required. Incumbents of this position must operation the vehicle safely at all times. Use of Field Automation Systems is required.

Proficient in Microsoft Applications Required. Ability to operate a portable copy machine required. Excellent interpersonal skills required. Excellent interpersonal skills required. Strong self-starter that exhibits responsibility and willingness to work independently without direct supervision required. Previous Customer Service Experience preferred. Bilingual Language preferred.

PERFORMANCE EXPECTATIONS

Demonstrates the technical competencies as established on the Assessment and Evaluation Tool.

WORK ENVIRONMENT

The expectation is this position will be in the field most of the time and during periods of inclement weather. Under no circumstances should the Field Representative put themselves in a position where they feel they may not be safe. The Field Representative must possess good judgment and use extreme caution when going into areas that do not appear safe.

The essential functions for this position are listed on the Assessment and Evaluation Tool.

REPORTING RELATIONSHIP

This position reports to department leadership.

The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.



PI121066213

Categories

Posted: 2020-06-24 Expires: 2020-07-25

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Financial Counseling Field Rep - Level IV - Full-time

AtlantiCare Regional Medical Center
Egg Harbor, NJ 08232

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