1+ months

Executive Director - Product Management - Trust, Safety and Compliance

Tampa, FL 33602
  • Job Code
    210332466

Job Title: Trust and Safety, Sanctions and Simplified Payments Executive Director

About the Team

Trust and Safety sits within J.P. Morgan™s Wholesale Payments team. Sanctions and Safe, Secure Payments is an exciting new initiative which is part of the organization™s broader strategy with the objective of helping clients enable and grow their businesses. Our comprehensive banking capabilities, global reach and innovative growth agenda will continue to differentiate us versus the competition.

Job Summary

As the successful candidate, you will own and execute the product strategy for Sanction Screening and Simple, Safe Payments (Tokenization of remitter/beneficiary relationship). You will build and manage a team that will be responsible for delivering and commercializing a suite of services to provide our clients with the confidence that they™re paying the correct beneficiary, with the simplest instruction to the correct account. These services empower customers to manage their businesses including who they establish relationships with, how they manage pay-ins and pay-outs and how they enable access to their products and services.

Ability to communicate the strategy, vision and translate customer needs to business requirements will be critical. This is a high-profile role which will require very careful attention to detail (e.g. understanding business capabilities and requirements) while always keeping the mission and our client needs in mind.

Duties and responsibilities

  • Own and implement the global product strategy, in alignment with the Wholesale Payments Commerce vision
  • Manage the Screening and Tokenization product roadmap and socialize with key stakeholders
  • Identify top use cases and drive prioritization of features and capabilities
  • Create and manage global vendor/partner framework and engagements
  • Drive all commercialization and ready-to-launch activities
  • Establish and manage product governance to maintain product design principles, support vendor/partnership decisions and optimize investments
  • Recruit, coach and retain a diverse team of talented contributors responsible for developing and documenting product requirements, customer user journeys and supporting technology development through end-to-end product lifecycle
  • Align with clients and/or Sales and Solutions teams to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs
  • Build effective relationships with key Product, Technology, Operations, Sales, Compliance, Legal and other functional leads; while being able to effectively challenge them to move projects forward
  • Educate internal and external stakeholders on capabilities
  • Communicate updates, risks/issues and associated recommendations to colleagues and senior executives
  • Prepare client and senior management presentations and socialization materials

Qualifications

  • Minimum 10+ years of Product Management experience at a Bank, Payments company and/or Fintech
  • Successful track record of building and launching new products/services. Product development/management of Identity, Payment Instrument Validation, Know Your Customer/Beneficiary or Sanction Screening Services a plus
  • Strong understanding of e-Commerce/Marketplace/Third-Party Processing and associated business models (B2B, B2C, B2B2C, etc.)
  • Experience building and managing a high-performing team of customer-focused product professionals
  • Deep knowledge of APIs and client developer needs
  • Exceptional ability to build relationships cross-functionally and with clients\\
  • Experience collaborating with sales, technology, operation, service, risk, compliance and legal teams
  • Strong influencing skills
  • Innovative thinker with a deep understanding of industry trends
  • Results-oriented; operates with a high level of personal initiative, sets and achieves challenging goals, and demonstrates entrepreneurial leadership
  • Outstanding presentation and communication skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Bachelor™s degree or equivalent required

Our business

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world™s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

J.P. Morgan Wholesale Payments (formerly Treasury Services) provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans


Keyword: consumer%20banking

Job Title: Trust and Safety, Sanctions and Simplified Payments Executive Director

About the Team

Trust and Safety sits within J.P. Morgan™s Wholesale Payments team. Sanctions and Safe, Secure Payments is an exciting new initiative which is part of the organization™s broader strategy with the objective of helping clients enable and grow their businesses. Our comprehensive banking capabilities, global reach and innovative growth agenda will continue to differentiate us versus the competition.

Job Summary

As the successful candidate, you will own and execute the product strategy for Sanction Screening and Simple, Safe Payments (Tokenization of remitter/beneficiary relationship). You will build and manage a team that will be responsible for delivering and commercializing a suite of services to provide our clients with the confidence that they™re paying the correct beneficiary, with the simplest instruction to the correct account. These services empower customers to manage their businesses including who they establish relationships with, how they manage pay-ins and pay-outs and how they enable access to their products and services.

Ability to communicate the strategy, vision and translate customer needs to business requirements will be critical. This is a high-profile role which will require very careful attention to detail (e.g. understanding business capabilities and requirements) while always keeping the mission and our client needs in mind.

Duties and responsibilities

  • Own and implement the global product strategy, in alignment with the Wholesale Payments Commerce vision
  • Manage the Screening and Tokenization product roadmap and socialize with key stakeholders
  • Identify top use cases and drive prioritization of features and capabilities
  • Create and manage global vendor/partner framework and engagements
  • Drive all commercialization and ready-to-launch activities
  • Establish and manage product governance to maintain product design principles, support vendor/partnership decisions and optimize investments
  • Recruit, coach and retain a diverse team of talented contributors responsible for developing and documenting product requirements, customer user journeys and supporting technology development through end-to-end product lifecycle
  • Align with clients and/or Sales and Solutions teams to co-create business readiness materials and keep up-to-date with changes in customer solution and service needs
  • Build effective relationships with key Product, Technology, Operations, Sales, Compliance, Legal and other functional leads; while being able to effectively challenge them to move projects forward
  • Educate internal and external stakeholders on capabilities
  • Communicate updates, risks/issues and associated recommendations to colleagues and senior executives
  • Prepare client and senior management presentations and socialization materials

Qualifications

  • Minimum 10+ years of Product Management experience at a Bank, Payments company and/or Fintech
  • Successful track record of building and launching new products/services. Product development/management of Identity, Payment Instrument Validation, Know Your Customer/Beneficiary or Sanction Screening Services a plus
  • Strong understanding of e-Commerce/Marketplace/Third-Party Processing and associated business models (B2B, B2C, B2B2C, etc.)
  • Experience building and managing a high-performing team of customer-focused product professionals
  • Deep knowledge of APIs and client developer needs
  • Exceptional ability to build relationships cross-functionally and with clients\\
  • Experience collaborating with sales, technology, operation, service, risk, compliance and legal teams
  • Strong influencing skills
  • Innovative thinker with a deep understanding of industry trends
  • Results-oriented; operates with a high level of personal initiative, sets and achieves challenging goals, and demonstrates entrepreneurial leadership
  • Outstanding presentation and communication skills
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Bachelor™s degree or equivalent required

Our business

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world™s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

J.P. Morgan Wholesale Payments (formerly Treasury Services) provides cash management, liquidity, commercial card, foreign exchange and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency.

Employer Description

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans


Keyword: consumer%20banking
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world™s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

Categories

Posted: 2022-08-17 Expires: 2022-10-29

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Executive Director - Product Management - Trust, Safety and Compliance

JPMorgan Chase & Co.
Tampa, FL 33602

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