12 days old

Executive Director, Head of Customer Experience

Wilmington, DE 19801
  • Job Code
    210146856
The Head of Customer Experience is responsible for driving vision and strategy of the end to end servicing journeys for the Consumer Bank, in partnership with Agile Product Owners, Channel Owners and National Sales. This includes ownership of the customer experience and accountability for policy reviews and evaluation of OSAT and NPS.
Keyword: consumer%20banking

Categories

Posted: 2021-07-19 Expires: 2021-08-18

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Executive Director, Head of Customer Experience

JPMorgan Chase & Co.
Wilmington, DE 19801

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