20 days old

Engineer/Senior Engineer, IT Infrastructure

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 47188 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the Information Technology Team within the Information Technology Division.
  • Responsible for both traditional and cloud-based infrastructure implementations based on designs from infrastructure architects.

What you'll do

  • Be on a rotation to respond to TechOps availability incidents and provide support for service engineers with customer incidents. 
  • Use your on-call shift to prevent incidents from ever happening. 
  • Run our infrastructure with Terraform, Azure PaaS and/or Kubernetes. 
  • Make monitoring and alerting notify on symptoms and not on outages. 
  • Document so your findings turn into repeatable actions–and then into automation. 
  • Improve the deployment process to make it as boring as possible. 
  • Debug production issues across services and levels of the stack.  
  • Proposes ideas and solutions within the product team to reduce the workload by automation. 
  • Plan, design and execute solutions within product team to reach specific goals agreed within the team. 
  • Plan and execute configuration change operations both at the application and the infrastructure level. 
  • Actively look for opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation 
  • Complete Root Cause Analysis (RCA) investigations

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering or related field, and 5 years of experience 
  • General knowledge of the following areas of technical expertise with deep knowledge in 2 areas 
  • Implement "Infrastructure as Code" using Terraform in Azure and on-prem infrastructure resources 
  • Implement GHA CI/CD and ADO cloud for automation 
  • Administer a high-availability AKS cluster (optional) 
  • Load balancing the application including Proxies and CDN (automate) 
  • Implementing monitoring, observability in AKS and K8S  
  • Monitoring and Metrics in Dynatrace, Prometheus, Grafana and integrations with Moogsoft/xMatters 
  • Open source Logging infrastructure 
  • Able to script Automated performance testing scenarios for APIs and Web front ends and embed in CI/CD pipelines dashboarding/reporting query languages 
  • Backend storage management and scaling

Preferred Qualifications- Education & Prior Job Experience

  • Master’s degree in Computer Engineering, Computer Science, Electrical Engineering or related field, and 3 years of experience 
  • Airline Industry experience would be helpful 

All you'll need for success

Skills, Licenses & Certifications

  • Proficiency and demonstrated experience in the following technologies: 
    • Cloud-based development: Azure 
    • Monitoring and Metrics in Dynatrace, Prometheus, Grafana and integrations with Moogsoft/xMatters 
    • Build/deployment tools: Maven, Gradel, Git, Junit, Mockito 
    • Other Dev Ops Toolchain: Selenium, GitHub, Terraform scripting 
  • Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, etc.) 
  • Experience in Agile methodologies 
  • Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment 

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 47188 


Posted: 2021-09-03 Expires: 2021-10-03
Sponsored by:
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Engineer/Senior Engineer, IT Infrastructure

American Airlines
Fort Worth, TX 76102

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