1+ months

Electronic Specialist/Technical Support II- 90341758 - Chicago

Chicago, IL 60602

Your success is a train ride away!

As we move Americas workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of Do the Right Thing, Excel Together and Put Customers First are at the heart of what matters most to us, and our Core Capabilities, Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

The Electronic Specialist is responsible for providing monitoring and oversight of the Amtrak Centralized Traffic Control system and its associated utilities. The scope of work to be performed by the Electronic Specialist includes (but is not limited to) the Train Dispatch Control System, PTC, SCADA and EEPs office side maintenance, adjustment, troubleshooting, repair, and replacement of all local and wide area networking devices associated with the Dispatch Control System, associated connections to transmission mediums, workstation equipment, visual displays, related electronics, and devices associated with computerized dispatching and local corporate systems.


  • Monitor all production systems and provide immediate onsite support for any problems, this includes but is not limited to AMTEC, SCADA, PTC, and EEPS.
  • Provide historical data to other departments and agencies for reporting as well as data for the development groups for troubleshooting purposes.
  • Perform system administration and troubleshooting duties on the HP NonStop and Red Hat (RHEL 8) workstations.
  • Install and configure and trouble shoot Igels and HP Thin Clients, printers, cabling and various computer and network hardware.
  • Provides information, assistance, and support to the various departments within Amtrak as well as working with employees of Metra Railroad, BNSF Railroad to determine area of responsibility in the event of interruptions in data communications.
  • Serves as the key contact point for preparing and providing emergency train dispatching operation in the event of a failure within the Amtrak telecommunications system and coordinates the restoration of the system and/or its outlying equipment in conjunction with other Amtrak employees and third-party telecommunications service providers.
  • Assists with system update testing and verification of system and field functionality.
  • Provides corporate desktop support for local dispatch systems.


  • Work is performed in an office environment
  • May require travel up to 10% of the time
  • Requires on-call status
  • Be able to work weekends and different shifts.
  • Shift work and after hours work is required.


  • Bachelors degree in computer science or engineering or equivalent experience.
  • 4+ years of related experience.
  • This position requires medical examination, criminal background check, previous employment verification, initial drug, and alcohol screening in accordance with Amtrak company policy and federal DOT regulations. Position is also subject to mandatory random, reasonable suspicion/suspicious behavior, and post-accident Drug and Alcohol testing regulations as per FRA CFR Part 219.
  • This position requires successful completion of company supplied, in-house roadway worker training class and Amtrak operating rules class in order to maintain employment as per FRA CFR Part 214 and Part 218.
  • Applicants will be required to qualify for the position by passing a written Electronic Specialist examination.
  • Experience with Red Hat Linux, Server and Mainframe is A+
  • Applicants who successfully pass the written examination will be required to complete an entrance interview.
  • Possesses good communication and interpersonal skills, work well with others in an integrated team environment and must be self-sufficient.
  • Exposure to the ITIL Framework for Incident Change Problem and Release Management


  • Electronic/electrical education or background.
  • Microsoft, Linux or Red Hat certification
  • Networking, computer hardware/software experience.
  • Previous experience in Industrial Control System (ICS), SCADA, or CTC Dispatching Center.
  • Previous experience using Linux/Unix operating system.
  • Previous experience with Nonstop server-type system.

Specified Shifts Available

This role supports a 24/7 environment and we are seeking to hire for two shifts:

  • 3rd Shift (Sun, Mon., Tues. 10pm-6:30am and Fri., Sat., 11pm-7am) (Off: Wed. and Thurs.)
  • Flow Shift (Sunday, 6am-2:30pm, Mon.& Tues., 2pm-10:30pm, Wed., & Thurs., 10pm 6:30am) (Off: Fri and Sat.).


  • Must have excellent oral and written communication skills

The salaryrange is $65,000-87,000, Pay is based on several factors includingbut not limited to education, work experience, certifications,internal equity,etc.Depending on an employees assigned worksite or location, Amtrak may consider ageo-pay differential to be applied to the employees base salary. Amtrak may offeradditional incentive and pay programs to recognize and reward our employees,including a short-term incentive bonus based upon factors such as individual andcompany performance that is commensurate with the level of the position and/orlong-term incentive plan compensation. In addition to your salary, Amtrak offers acomprehensive benefit package that includes health, dental, and vision plans; healthsavings accounts; wellness programs; flexible spending accounts; 401K retirementplan with employer match; life insurance; short and long term disability insurance;paid time off; back-up care; adoption assistance; surrogacy assistance;reimbursement of education expenses; Public Service Loan Forgiveness eligibility;Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learnmore about our benefits offeringshere.

Requisition ID:156465
Posting Location(s):Illinois
Job Family/Function:Information Technology
Relocation Offered:No
Travel Requirements:Up to 25%

Amtrak employees power our progress through their performance.

We want your work at Amtrak to be more than a job we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

All positions require pre-employment background check verification, a pre-employment drug screen and proof of full vaccination against COVID -19. Amtrak is committed to a safe workplace free of drugs and alcohol and performs pre-employment substance abuse testing. Marijuana, notwithstanding any statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Candidates who engage in the usage of marijuana will not be qualified for hire. Successful applicants for employment with Amtrak must be fully vaccinated against COVID-19 by the date of hire as a condition of employment, subject to requests for accommodation. Fully vaccinated means 14 days have elapsed since receiving the second dose of the Pfizer or Moderna vaccine or 14 days since receiving the Johnson & Johnson vaccine.

In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for public transportation ( Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

POSTING NOTES: Information Technology|| Information Technology



  • Transportation
Posted: 2023-03-14 Expires: 2023-06-18

Amtrak, the national rail operator, connects America in safer, greener and healthier ways. With 21,000 route miles in 46 states, the District of Columbia and three Canadian provinces, Amtrak operates more than 300 trains each day — at speeds up to 150 mph — to more than 500 destinations. Amtrak is the operator of choice for state-supported corridor services in 17 states and for four commuter rail agencies.

Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Electronic Specialist/Technical Support II- 90341758 - Chicago

Chicago, IL 60602

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast