22 days old

Director, Talent Technology and Support

San Jacinto College
Houston, TX 77049
  • Job Code

San Jacinto College

Equal Opportunity Statement: The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.

Director, Talent Technology and Support - District Office


This position plans, implements and advises on Talent Technology solutions and support that build capacity to meet college objectives and priorities. Supports Vice President, Organizational and Talent Development on talent technology initiatives. Oversees talent technology initiatives including LMS solutions, decentralized training solutions, LMS customer support and special projects. This position encompasses great diversity of job activities and requires depth and breadth of talent technology skills and experience.


Essential Job Functions:
  • Oversees the college's learning technology solutions to build workforce capability and support a dynamic & integrated talent management platform.
  • Consults with customers across the college's decentralized training structure to discuss needs and recommend solutions to training development and delivery.
  • Directs Technical Design projects, evaluates requests, develops project priorities. Manages and tracks progress of projects and ensures projects are brought to completion according to project timeframes.
  • Identifies and implements key metrics to determine overall effectiveness of training programs and leadership development initiatives that support strategic goals.
  • Manages and provides leadership and guidance to staff; develops priorities and assigns tasks and projects; ensures all issues are addressed and resolved.
  • Provides leadership to ensure various modes of delivery including in-person, webinars (live and recorded), playlists, micro-learning, and off the shelf products are utilized to meet the learning needs of employees as well as ensures learning resources are curated and easy to find. Markets and communicates talent development offerings and learning resources available to the workforce.
  • Conducts analyses and evaluation of skill and competency gaps for leaders and employees.
  • Implements and oversee processes to forecast training needs.
  • Ensures LMS customer support is timely and issues are resolved.

  • Additional Job Functions:
    • Maintain completion records in the LMS system.
    • Maintain professional competency through professional development.


    Knowledge, Skills and Abilities:
  • Ability to influence leaders and employees at all levels of the College.
  • Ability to remain an agile learner while facing ambiguity
  • Experience in leading small to medium change projects.
  • Is both a strategic and systems thinker.
  • Experience managing systematic change programs using a variety of strategic and change management tolls and models to achieve objectives.
  • Strong consultant approach to client relationships.
  • Can anticipate workplace changes to respond proactively or modify plans accordingly.
  • Effective and concise communicator, both written and verbal, with the ability to clearly and concisely articulate ideas and concepts.
  • Team building skills.
  • Can use creativity and innovation to implement solutions to talent development needs.
  • Strong facilitation and coaching skills.
  • Ability to build and implement competency management processes for leadership development and career succession.
  • Solid understanding of adult learning and instructional design.
  • Experience in assessing, designing, developing, delivering, and evaluating training and development programs for leaders and employees.
  • Success in partnering with leaders to translate College objectives and priorities into effective learning programs.
  • Experience coaching and developing leadership talent.
  • Experience in implementing mentoring programs.
  • Successful in establishing and maintaining excellent professional relationships with clients.
  • Proven success in analyzing performance problems, conducting needs assessment, and implementing appropriate solutions.

  • Required Education:
    • Bachelor's degree in training and development, organizational development, human resources, or organizational behavior/psychology required.

    Preferred Education:
    • Master's degree in training and development, organizational development, human resources, or organizational behavior/psychology preferred.

    Required Experience:
    • Five (5) to seven (7) years' experience in at least three of the following areas:
      • Leadership Development
      • Team Development
      • Instructional Design
      • Project Management
      • Instructional Technology
      • Competency Development

    Preferred Experience:
    • Ten (10) years' experience in all of the following areas:
      • Leadership Development,
      • Employee Development,
      • Instructional Design,
      • Instructional Technology,
      • Change Management
      • Competency Development.
    • Experience in employee relations and experience in a higher education environment is highly desirable.

    Licenses /Certifications Preferred:
    • PHR and Certified Professional in Learning & Performance (CPLP).
    • PHR/SPHR
    • PROSCI Change Management
    • LEAN Six Sigma
    • Coaching
    • Instructional Design

    Note: This position has opportunity for remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.

    Salary Grade: 34

    Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

    Requisition Number: req2928

    Posting Close Date: 5/27/2021



    Posted: 2021-05-21 Expires: 2021-06-21
    Sponsored by:
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    Director, Talent Technology and Support

    San Jacinto College
    Houston, TX 77049

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