25 days old

Director, Payments Operations

Revance Therapeutics Inc.
Pleasanton, CA 94566
  • Job Code
Category: Innovation & Technology
Location: Pleasanton, California


The HintMD platform, recently acquired by Revance Therapeutics, is a payment platform for the aesthetics industry geared to power Prestige Experiences in Aesthetics with Products and Services portfolio for our clients. We offer a seamless, simple and smart payment solution that enables physicians to offer patients a premium experience, every time. HintMD is committed to success and our team includes successful entrepreneurs, industry experts and people passionate about making a difference in our customers' lives.

Position Summary

We are looking for a Director of Payment Operations who will be responsible for building and leading the underwriting and risk management functions. Your role as the leader will be to define the operating processes surrounding risk, build a world class team, and work cross functionally to achieve business success while managing the day to day operations across the prevention and management of fraud and financial risk of our platform.

Essential Duties/Responsibilities
  • Primary owner of the underwriting and risk management related policies, practices, and tools, including KYC related processes.
  • Work cross functionally with Commercial, Product, and Engineering to develop scalable solutions that will meet the needs of our business while minimizing operating risk.
  • Continuous monitoring of customer accounts for suspicious activity and to innovate and refine practices and tools.
  • Initiate merchant investigations to gather evidence to form conclusions and make recommended actions.
  • Proactively monitor customer chargebacks.
  • Define a set of KPIs and performance metrics to manage performance.

  • Minimum 10 years of experience within payments with at least 5 of those running underwriting and risk functions in a high growth environment.
  • A business minded risk leader with an eye for details to ensure that suspicious behaviors are identified early in the risk cycle.
  • An eagerness and willingness to continuously innovate and develop and refine solutions to manage to a dynamic risk landscape.
  • International experience is a plus.
  • CFE and CAMS certification is a plus.



Posted: 2020-08-31 Expires: 2020-10-01

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Director, Payments Operations

Revance Therapeutics Inc.
Pleasanton, CA 94566

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast