1+ months

Director of Modernization Program for Connected Commerce Tech

New York, NY 10007
  • Job Code
    210362822

The Consumer and Community Banking Business is the retail consumer-facing business of JPMorgan Chase, more commonly known as Chase. Across CCB Tech we have a multi-year investment plan to modernize our technology platforms and engineering practices, accelerating the pace of innovation of our banking platforms. CCB's digital channel has massive scale, with over 60M customers making over 230MM P2P transactions and 290MM bill payments annually, necessitating complex solutions and careful planning. Payments technology is undergoing application modernization to leverage micro-services and move to cloud solutions. The applications are also moving to new data center.

As a Senior Leader in Project Execution, you'll manage the modernization programs for Chase's Digital Payments offerings and will work with senior leaders across multiple product groups to deliver important modernization projects. Once you establish a roadmap, you will help ensure that projects are running on time, within budget, and following firm-wide guidelines, including risk and architecture. You'll work with various development teams in our Payments organization to set goals, foster collaboration & deliver modernized application suite. This prominent position combines strategic thinking about industry trends, firm-specific initiatives and relevant technology with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. You'll work closely with executive leadership across the firm to identify and prioritize projects that serve the best interest of the entire firm. Meanwhile, you'll ensure that your Project Execution colleagues have the resources and guidance they need to deliver timely and relevant solutions. As a key professional in JPMorgan Chase & Co.'s Global Technology, you'll have the opportunity to work with some of the industry's leading talent in developing programs with broad and lasting implications.

This role requires a wide range of strengths and capabilities.

You will:
  • Lead the planning and coordination of cross-LOB technology modernization projects
  • Partner with business owners, product owners, project managers, technology, controls and finance to organize delivery
  • Understand priorities, challenges and requirements, and dependencies/impact to other domains, including important strategic programs
  • Ensure communications exist among executives, team members, and partners
  • Analyze project risks and impacts, and make relevant recommendations to reduce issues
  • Demonstrate continuous improvement and customer-centric operational excellence
  • Identify opportunities to improve current processes and focus on driving efficiency
We are looking for:
  • BS/BA degree or equivalent experience
  • Understanding of global and line of business project management standards and methods
  • Experience working with motivated teams in complex program execution
  • Experience with waterfall and agile methods; partner management; budget management, risk management and operations
  • Experience managing large-scale IT projects in the financial industry in an agile framework
  • Experience working with senior management and executive teams
  • Competence in leadership, team building, organizational management, customer interface, and multiple partner communications

Keyword: consumer%20banking

The Consumer and Community Banking Business is the retail consumer-facing business of JPMorgan Chase, more commonly known as Chase. Across CCB Tech we have a multi-year investment plan to modernize our technology platforms and engineering practices, accelerating the pace of innovation of our banking platforms. CCB's digital channel has massive scale, with over 60M customers making over 230MM P2P transactions and 290MM bill payments annually, necessitating complex solutions and careful planning. Payments technology is undergoing application modernization to leverage micro-services and move to cloud solutions. The applications are also moving to new data center.

As a Senior Leader in Project Execution, you'll manage the modernization programs for Chase's Digital Payments offerings and will work with senior leaders across multiple product groups to deliver important modernization projects. Once you establish a roadmap, you will help ensure that projects are running on time, within budget, and following firm-wide guidelines, including risk and architecture. You'll work with various development teams in our Payments organization to set goals, foster collaboration & deliver modernized application suite. This prominent position combines strategic thinking about industry trends, firm-specific initiatives and relevant technology with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. You'll work closely with executive leadership across the firm to identify and prioritize projects that serve the best interest of the entire firm. Meanwhile, you'll ensure that your Project Execution colleagues have the resources and guidance they need to deliver timely and relevant solutions. As a key professional in JPMorgan Chase & Co.'s Global Technology, you'll have the opportunity to work with some of the industry's leading talent in developing programs with broad and lasting implications.

This role requires a wide range of strengths and capabilities.

You will:
  • Lead the planning and coordination of cross-LOB technology modernization projects
  • Partner with business owners, product owners, project managers, technology, controls and finance to organize delivery
  • Understand priorities, challenges and requirements, and dependencies/impact to other domains, including important strategic programs
  • Ensure communications exist among executives, team members, and partners
  • Analyze project risks and impacts, and make relevant recommendations to reduce issues
  • Demonstrate continuous improvement and customer-centric operational excellence
  • Identify opportunities to improve current processes and focus on driving efficiency
We are looking for:
  • BS/BA degree or equivalent experience
  • Understanding of global and line of business project management standards and methods
  • Experience working with motivated teams in complex program execution
  • Experience with waterfall and agile methods; partner management; budget management, risk management and operations
  • Experience managing large-scale IT projects in the financial industry in an agile framework
  • Experience working with senior management and executive teams
  • Competence in leadership, team building, organizational management, customer interface, and multiple partner communications

Keyword: consumer%20banking
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You™ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

Categories

Posted: 2022-11-16 Expires: 2023-02-12

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Director of Modernization Program for Connected Commerce Tech

JPMorgan Chase & Co.
New York, NY 10007

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