1+ months

Digital Product Analytics Manager-Vice President

New York, NY 10007
  • Job Code
    210271993

The Role:

Digital & Connected Commerce Analytics is tasked with measuring and analyzing the current customer experience when using the bank™s web and mobile products and to provide actionable recommendations to enhance the consumer experience in order to build long term, profitable customer relationships. This Quant Analytics Manager role will be responsible for delivering against the Digital & Connected Commerce Analytics agenda and working with partners across the Product organization. Key constituents will include Digital Management, Product Management, Customer Experience Design, the various consumer lines of business, risk, compliance, and controls. As a Quant Analytics Manager, you will work as a member of a cross-functional team to improve the online and mobile experience for our customers. You will be responsible for building relationships with Product partners and delivering actionable Business Intelligence in clear and compelling terms. You™ll have a passion for data visualization and deep analytical understanding.

Responsibilities include:

  • Work with partners across Digital & Connected Commerce functions and LOB™s to provide data driven insights to support the Product and Business strategic direction and growth
  • Provide consultative support for Product partners driven by fact-based findings
  • Evolve and refine measurement frameworks and KPIs for Customer Measurement
  • Provide analysis and associated data visualization and story-telling
  • Focus and prioritize the analytics agenda to align with overall strategy and business value
  • Collaborate within Analytics to enhance the quality and value of team deliverables
  • Work with Data Services and Core Analytics partners to enhance overall performance of Digital Analytics team

Qualifications:

  • 5+ years relevant experience analyzing customer experiences, digital experience preferred
  • Demonstrated ability to define business KPIs and establish measurement frameworks
  • Structured thinker with passion for analyzing results and digging deeper
  • Hands on experience with behavioral and transactional analytics tools and techniques
  • Experience working with Business Intelligence (BI) platforms to deliver reports and analytics
  • Experience with Adobe Analytics, Tableau, Alteryx and SQL preferred
  • Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management
  • Strong PowerPoint and slide-writing skills to deliver analytical insights preferred
  • Post MBA Strategy and/ or Management Consulting experience preferred
  • Ability and desire to work in a start-up paced environment and culture
  • Hadoop Hive and Teradata experience a plus

Keyword: consumer%20banking

The Role:

Digital & Connected Commerce Analytics is tasked with measuring and analyzing the current customer experience when using the bank™s web and mobile products and to provide actionable recommendations to enhance the consumer experience in order to build long term, profitable customer relationships. This Quant Analytics Manager role will be responsible for delivering against the Digital & Connected Commerce Analytics agenda and working with partners across the Product organization. Key constituents will include Digital Management, Product Management, Customer Experience Design, the various consumer lines of business, risk, compliance, and controls. As a Quant Analytics Manager, you will work as a member of a cross-functional team to improve the online and mobile experience for our customers. You will be responsible for building relationships with Product partners and delivering actionable Business Intelligence in clear and compelling terms. You™ll have a passion for data visualization and deep analytical understanding.

Responsibilities include:

  • Work with partners across Digital & Connected Commerce functions and LOB™s to provide data driven insights to support the Product and Business strategic direction and growth
  • Provide consultative support for Product partners driven by fact-based findings
  • Evolve and refine measurement frameworks and KPIs for Customer Measurement
  • Provide analysis and associated data visualization and story-telling
  • Focus and prioritize the analytics agenda to align with overall strategy and business value
  • Collaborate within Analytics to enhance the quality and value of team deliverables
  • Work with Data Services and Core Analytics partners to enhance overall performance of Digital Analytics team

Qualifications:

  • 5+ years relevant experience analyzing customer experiences, digital experience preferred
  • Demonstrated ability to define business KPIs and establish measurement frameworks
  • Structured thinker with passion for analyzing results and digging deeper
  • Hands on experience with behavioral and transactional analytics tools and techniques
  • Experience working with Business Intelligence (BI) platforms to deliver reports and analytics
  • Experience with Adobe Analytics, Tableau, Alteryx and SQL preferred
  • Ability to communicate effectively with executives, business partners, and technical resources in analytics and data management
  • Strong PowerPoint and slide-writing skills to deliver analytical insights preferred
  • Post MBA Strategy and/ or Management Consulting experience preferred
  • Ability and desire to work in a start-up paced environment and culture
  • Hadoop Hive and Teradata experience a plus

Keyword: consumer%20banking

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Digital Product Analytics Manager-Vice President

JPMorgan Chase & Co.
New York, NY 10007

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