14 days old

Desktop Specialist

Kulicke and Soffa
Fort Washington, PA 19034
  • Job Code
    141354251

Position Title: Desktop Specialist Position Type: Full Time temp

Job Overview

Kulicke & Soffa is seeking a Desktop Support Specialist that possesses and applies a comprehensive knowledge across key tasks and a variety of assignments. The ideal candidate will provide day-to-day technical support to employees for network infrastructure and internal desktop systems (software and hardware).

Main Responsibilities:

  • Provides remote and local support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documentation and inventory equipment
  • Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.

Other responsibilities may include:

  • Travel between K&S Fort Washington and K&S Horsham sites
  • Responds to and diagnoses problems through discussion with users.
  • Ensures a timely process through which problems are controlled.
  • Includes problem recognition, research, isolation, resolution, and follow-up steps.
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommends systems modifications to reduce user problems.

Desired Skills and Experience

  • 3 to 5 years desktop support experience in an enterprise environment
  • Microsoft Certifications are Preferred
  • Knowledge of Widows 7,10, and O365
  • Strong Windows troubleshooting experience
  • Experience with Active Directory for account management
  • Ability to prioritize and respond to trouble tickets
  • Effective communication skills
  • Experience with variety of platforms to include Windows, IOS, Android and Linux

Required Education

Bachelor in Information technology or equivalent experience.

Kulicke & Soffa is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation and gender identity.





PI141354251

Categories

Posted: 2021-07-12 Expires: 2021-08-12
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Desktop Specialist

Kulicke and Soffa
Fort Washington, PA 19034

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast