1+ months

Customs Strategy Program Manager

Herndon, VA 20170


Do you see compliance as a business enabler? Do you have a passion for cutting-edge technologies and complex problem solving? Do you enjoy building innovative compliance solutions?

Amazon Web Services (AWS) is looking for an experienced Customs Strategy Manager to drive compliance solutions and strategic trade projects in support of AWS's expanding global businesses. As a compliance leader in a fast-paced environment, you will leverage your import/export knowledge to translate complex issues into opportunities. Alongside our growing team, you will use a combination of subject matter expertise and business acumen to think outside the box and influence direction. You will make an impact by executing core functions such as; conducting due diligence to identify compliance requirements, recommending and implementing control mechanisms to manage country/program specific risk, and providing strategic input into AWS's global growth. You will successfully balance the complexity of global customs requirements with simple, innovative processes that scale. This role will include interacting with and influencing a variety of internal and external stakeholders including AWS Development, Datacenter Engineering, AWS Services, Operations, Procurement, Supply Chain, Legal, Tax, Public Policy and other partners.

AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, analytics, deep Machine learning, robotics, and enterprise applications, to help organizations move faster, lower IT costs, and scale. This is a dynamic business within Amazon.com, and one of the world€™s fastest growing and evolving companies, with a team of exceptionally talented, bright and driven people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand.

- Operate as focal leader for customs related input for AWS expansions, emerging programs and strategic initiatives
- Proactively identify compliance requirements, risks and manage mitigations by establishing policies, processes, and mechanisms
- Influence AWS's strategic approach via routine guidance to new country and new program expansions
- Work cross-functionally to ensure execution against regulatory requirements and internal policies
- Drive compliance program integration with AWS business teams and supply chain via development of country level playbooks
- Develop and oversee change management and continuous process improvement - including input to audit and oversight mechanisms
- Educate leadership on the appropriate execution of compliance requirements

Amazon is an Equal Opportunity-Affirmative Action Employer €“ Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation/ Age


· Bachelor€™s Degree from an accredited institution
· 10+ years of direct experience with customs and trade compliance
· 5+ years€™ experience commensurate with extensive knowledge of handling imports and/or exports in accordance with foreign government regulations
· 5+ years€™ experience leveraging technology to drive process improvements


· Overall business acumen including experience building import/export operations from the ground-up
· A penchant for working with pace - you move quickly on deliverables, thrive on ambiguity and are not afraid to experiment
· Seasoned program management skills backed up by a track record of working independently to break down problems and deliver results
· Experience defining KPIs to measure compliance and communicate business value
· Self-motivated with critical attention to detail, deadlines and reporting
· Industry specific certifications (e.g. Licensed Customs Broker)
Please contact Australia Battle (australb@amazon.com) with any questions.


Posted: 2020-05-22 Expires: 2020-08-21

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Customs Strategy Program Manager

Herndon, VA 20170
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