1+ months

Consumer & Community Banking - Control Manager - Governance Lead - Vice President

Columbus, OH 43215
  • Job Code
    210342744

Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Control Management focuses on four areas:

  1. Control design and expertise
  2. Risks and controls identification/assessment
  3. Control breaks and resolution
  4. Control governance & reporting

The Control Management” Governance Lead provides thought leadership on execution and integration of firm and LOB control strategies and priority initiatives such as CORE and Issue Management, Executive, Committee, & Board level reporting, and other control program management activities across the Global Diversity, Equity & Inclusion, AWM & CCB Conduct Risk, and CCB HR control teams, which provide leadership and guidance to the business units and functions by ensuring risks are assessed and new controls are identified, evaluated, implemented, and tested. The role will provide support for a proactive risk and control culture by identifying opportunities to enhance and improve existing control programs. The successful execution of responsibilities requires the ability to influence outcomes, partner, and effectively communicate across partner control teams, business units, and support functions.

Responsibilities

  • Provide thought leadership and strategic planning for Control Management Program Governance across Global Diversity, Equity & Inclusion, AWM & CCB Conduct Risk, and CCB Human Resources.
  • Reporting / Analytics: collect aggregate controls reporting information for LOB-wide internal audits / exams, generate reporting, metrics, KRI/KPI, scorecards in support of CM evaluation of operational risk and controls, support input and reporting of LOB-wide issues and action plans)
  • Take leadership role in executing Control Management strategies, projects and priority initiatives, liaise with other control program leads, and provide PMO support as needed.
  • Oversee and produce various Control and Executive decks and reporting, including but not limited to Business Control Committee, Culture & Conduct Committees, Functional Control Forums, Legal Entity Board Reports, etc.
  • Provide Control & Operational Risk Evaluation (CORE) governance & coordinate execution across impacted control teams
  • Provide Issue Management governance support and drive practices and best in class operational excellence.
  • Drive innovative control strategies while collaborating effectively with business partners, control teams, and key stakeholders
  • Partner with leadership and stakeholders to identify improvement and enhancement opportunities within existing control programs
  • Facilitate cross-functional working teams / core workstreams and advise management on key decision points
  • Engage with business, operations management, legal, compliance, audit, regulators and technology control functions
  • Manage partner engagement and communicating updates to senior management and key stakeholders
  • Influence business partners toward a proactive control culture using a risk-based approach that leverages proven evaluation methods and sound change management protocols
  • Foster an inclusive work environment that values all forms of diversity
  • Drive business practices, key priorities, strategic decisions, internal controls and consistent execution of firmwide and LOB standards
  • Display confident leadership and sound judgment to influence a strong risk management culture across business practices
  • Promote a sustainable and rigorous control environment that identifies, escalates, addresses, and mitigates risks in a timely manner
  • Perform ongoing analysis of program related data and develops ad-hoc reports as requested to support business-related programs and strategies
  • Provide ongoing feedback and training on the Control & Operational Risk Evaluation (CORE) program and process to drive consistency across business units and support functions

Qualifications

  • Bachelor™s degree or equivalent experience required
  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
  • Proficient knowledge of control and risk management concepts with the ability to design, enhance, and evaluate operational risk frameworks (e.g., CORE)
  • Exceptional project management skills, including the ability to manage schedules and deadlines for multiple projects
  • Knowledge of Agile methodology in product/technology development lifecycle management
  • Experience working in cross-functional teams and diverse problem solving experience
  • Proactive, solutions-oriented and very attentive to detail
  • Experience demonstrating a high level of personal initiative, strong work ethic, proactively setting and achieving challenging goals, ability to work independently, ability to manage multiple tasks simultaneously, and demonstrating effective leadership
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
  • Proficient ability to identify, remediate, report inconsistencies, redundancies and control issues
  • Exceptional critical thinking and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Strong ability to articulate ideas and results in a meaningful and actionable manner
  • Flexible, adaptable to shifting priorities; eagerness to work in a fast-paced, results driven, highly dynamic environment
  • Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda

Keyword: consumer%20banking

Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Control Management focuses on four areas:

  1. Control design and expertise
  2. Risks and controls identification/assessment
  3. Control breaks and resolution
  4. Control governance & reporting

The Control Management” Governance Lead provides thought leadership on execution and integration of firm and LOB control strategies and priority initiatives such as CORE and Issue Management, Executive, Committee, & Board level reporting, and other control program management activities across the Global Diversity, Equity & Inclusion, AWM & CCB Conduct Risk, and CCB HR control teams, which provide leadership and guidance to the business units and functions by ensuring risks are assessed and new controls are identified, evaluated, implemented, and tested. The role will provide support for a proactive risk and control culture by identifying opportunities to enhance and improve existing control programs. The successful execution of responsibilities requires the ability to influence outcomes, partner, and effectively communicate across partner control teams, business units, and support functions.

Responsibilities

  • Provide thought leadership and strategic planning for Control Management Program Governance across Global Diversity, Equity & Inclusion, AWM & CCB Conduct Risk, and CCB Human Resources.
  • Reporting / Analytics: collect aggregate controls reporting information for LOB-wide internal audits / exams, generate reporting, metrics, KRI/KPI, scorecards in support of CM evaluation of operational risk and controls, support input and reporting of LOB-wide issues and action plans)
  • Take leadership role in executing Control Management strategies, projects and priority initiatives, liaise with other control program leads, and provide PMO support as needed.
  • Oversee and produce various Control and Executive decks and reporting, including but not limited to Business Control Committee, Culture & Conduct Committees, Functional Control Forums, Legal Entity Board Reports, etc.
  • Provide Control & Operational Risk Evaluation (CORE) governance & coordinate execution across impacted control teams
  • Provide Issue Management governance support and drive practices and best in class operational excellence.
  • Drive innovative control strategies while collaborating effectively with business partners, control teams, and key stakeholders
  • Partner with leadership and stakeholders to identify improvement and enhancement opportunities within existing control programs
  • Facilitate cross-functional working teams / core workstreams and advise management on key decision points
  • Engage with business, operations management, legal, compliance, audit, regulators and technology control functions
  • Manage partner engagement and communicating updates to senior management and key stakeholders
  • Influence business partners toward a proactive control culture using a risk-based approach that leverages proven evaluation methods and sound change management protocols
  • Foster an inclusive work environment that values all forms of diversity
  • Drive business practices, key priorities, strategic decisions, internal controls and consistent execution of firmwide and LOB standards
  • Display confident leadership and sound judgment to influence a strong risk management culture across business practices
  • Promote a sustainable and rigorous control environment that identifies, escalates, addresses, and mitigates risks in a timely manner
  • Perform ongoing analysis of program related data and develops ad-hoc reports as requested to support business-related programs and strategies
  • Provide ongoing feedback and training on the Control & Operational Risk Evaluation (CORE) program and process to drive consistency across business units and support functions

Qualifications

  • Bachelor™s degree or equivalent experience required
  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
  • Proficient knowledge of control and risk management concepts with the ability to design, enhance, and evaluate operational risk frameworks (e.g., CORE)
  • Exceptional project management skills, including the ability to manage schedules and deadlines for multiple projects
  • Knowledge of Agile methodology in product/technology development lifecycle management
  • Experience working in cross-functional teams and diverse problem solving experience
  • Proactive, solutions-oriented and very attentive to detail
  • Experience demonstrating a high level of personal initiative, strong work ethic, proactively setting and achieving challenging goals, ability to work independently, ability to manage multiple tasks simultaneously, and demonstrating effective leadership
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement
  • Proficient ability to identify, remediate, report inconsistencies, redundancies and control issues
  • Exceptional critical thinking and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Strong ability to articulate ideas and results in a meaningful and actionable manner
  • Flexible, adaptable to shifting priorities; eagerness to work in a fast-paced, results driven, highly dynamic environment
  • Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the control agenda

Keyword: consumer%20banking

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Consumer & Community Banking - Control Manager - Governance Lead - Vice President

JPMorgan Chase & Co.
Columbus, OH 43215

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