A Control Program Manager supports the control evaluation process for CCB & AWM. As part of the role, the person is responsible for assessing end-to-end operations risks for businesses through the Control and Operational Risk Evaluation (CORE) program.

Job responsibilities

¢ Assess processes in an end-to-end manner and propel evaluation efforts across multiple business groups and operational functions to identify significant gaps and determine root cause of control issues.
¢ Contribute to development and/or enhancement of business control environment through execution of Controls and Operational Risk Evaluation (CORE)
¢ Examine the effectiveness of controls; assign appropriately substantiated control ratings
¢ Partners with business units through ongoing testing and monitoring of controls , and recognize opportunities for effectiveness and efficiency
¢ Perform side-by-side observations, examine and analyze data, and execute re-performance testing methods. Leverages QA results as needed for Control Evaluation as well as ongoing monitoring and evaluation
¢ Develop and execute robust control test scripts designed to identify control weaknesses, determine root causes, and recommend solutions
¢ Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
¢ Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency.
¢ Accountable for meeting deliverables and deadlines in a high paced environment
¢ Exercises critical thinking and problem-solving skills to analyze data and communicate conclusions

Required qualifications, skills and capabilities

¢ Bachelor™s degree or equivalent
¢ 5-6 years™ experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance required; or equivalent subject matter expertise in a relevant business related function/operation
¢ Preferably with experience within Consumer and Community Banking or Asset & Wealth Management.
¢ Ability to work a flexible shift as required
¢ Demonstrated understanding of internal control and risk management concepts with the ability to evaluate the adequacy of the business control environment
¢ Solid critical thinking and analytical skills
¢ Strong attention to detail and intellectual curiosity
¢ Excellent written and verbal communication skills; ability to present concise findings in a persuasive manner
¢ Able to evaluate the adequacy of the control environment and awareness of Inherent and Residual Risk
¢ Proficiency in reviewing, developing or executing test scripts to evaluate the adequacy of the control environment
¢ Strong communication skills
¢ Self-motivated with effective time management and multitasking skills
¢ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
¢ Demonstrates interpersonal skills; exceptional collaboration and relationship building skills
¢ Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results

A Control Program Manager supports the control evaluation process for CCB & AWM. As part of the role, the person is responsible for assessing end-to-end operations risks for businesses through the Control and Operational Risk Evaluation (CORE) program.

Job responsibilities

¢ Assess processes in an end-to-end manner and propel evaluation efforts across multiple business groups and operational functions to identify significant gaps and determine root cause of control issues.
¢ Contribute to development and/or enhancement of business control environment through execution of Controls and Operational Risk Evaluation (CORE)
¢ Examine the effectiveness of controls; assign appropriately substantiated control ratings
¢ Partners with business units through ongoing testing and monitoring of controls , and recognize opportunities for effectiveness and efficiency
¢ Perform side-by-side observations, examine and analyze data, and execute re-performance testing methods. Leverages QA results as needed for Control Evaluation as well as ongoing monitoring and evaluation
¢ Develop and execute robust control test scripts designed to identify control weaknesses, determine root causes, and recommend solutions
¢ Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
¢ Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency.
¢ Accountable for meeting deliverables and deadlines in a high paced environment
¢ Exercises critical thinking and problem-solving skills to analyze data and communicate conclusions

Required qualifications, skills and capabilities

¢ Bachelor™s degree or equivalent
¢ 5-6 years™ experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance required; or equivalent subject matter expertise in a relevant business related function/operation
¢ Preferably with experience within Consumer and Community Banking or Asset & Wealth Management.
¢ Ability to work a flexible shift as required
¢ Demonstrated understanding of internal control and risk management concepts with the ability to evaluate the adequacy of the business control environment
¢ Solid critical thinking and analytical skills
¢ Strong attention to detail and intellectual curiosity
¢ Excellent written and verbal communication skills; ability to present concise findings in a persuasive manner
¢ Able to evaluate the adequacy of the control environment and awareness of Inherent and Residual Risk
¢ Proficiency in reviewing, developing or executing test scripts to evaluate the adequacy of the control environment
¢ Strong communication skills
¢ Self-motivated with effective time management and multitasking skills
¢ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
¢ Demonstrates interpersonal skills; exceptional collaboration and relationship building skills
¢ Flexible, quickly adapts to changes in the work environment, and manages competing priorities to achieve the most effective results