Join JP Morgan as a Consumer & Community Bank Control Manager at the Executive Director level within the Connected Commerce Payments Division and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.
Job Summary:
As a Consumer & Community Bank Control Manager at the Executive Director level within the Connected Commerce Payments Division you will maintain a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting.
Connected Commerce Payments, which sits within Consumer & Community Banking, is a market leader with $5 trillion in total payment volume through offerings like Zell, Bill Pay and Wires and is a provider for both consumers and major merchants.
CM maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting.
Job Responsibilities:
- Manage control-related activities, including risk event data occurrences, and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to maintain consistent and rigorous operational risk practices and Control programs including: control committees, risk mitigation, key risk indicators, control design and performance evaluation
- Help establish control governance and reporting to identify meaningful metrics to inform on the health of operational risk and control environment; escalate control gaps and weaknesses based on key reporting indicators; and manage control committees and forums
- Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk
- Provide ongoing feedback and training to develop employees on risk concepts and the application to risk and control evaluation
- Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business
Required qualifications, capabilities, and skills:
- Bachelor's degree or equivalent experience required
- 10+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred
- Experience leading broad cross-functional teams to analyze, design, and deliver best practices
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will showcase opportunities/recommendation for improvement
Preferred qualifications, capabilities, and skills:
- Business knowledge - ability to understand the business/knowledge of regulation surrounding business
- Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment
- Process analysis/design acumen - ability to understand a process and associated risk to inform control design
- Problem solving/Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Understanding root cause/identifying control gaps and weaknesses
- Developing timely and sustainable solutions
- Analyze metrics for emerging risk
- Implementation skills
- Writing Action Plans, Procedures
- Change Management
Keyword: consumer%20banking
Join JP Morgan as a Consumer & Community Bank Control Manager at the Executive Director level within the Connected Commerce Payments Division and be part of a team that ensures strong and consistent controls are observed across the firm. You will have the opportunity to use your skills and knowledge to ensure the security and success of the firm.
Job Summary:
As a Consumer & Community Bank Control Manager at the Executive Director level within the Connected Commerce Payments Division you will maintain a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting.
Connected Commerce Payments, which sits within Consumer & Community Banking, is a market leader with $5 trillion in total payment volume through offerings like Zell, Bill Pay and Wires and is a provider for both consumers and major merchants.
CM maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting.
Job Responsibilities:
- Manage control-related activities, including risk event data occurrences, and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to maintain consistent and rigorous operational risk practices and Control programs including: control committees, risk mitigation, key risk indicators, control design and performance evaluation
- Help establish control governance and reporting to identify meaningful metrics to inform on the health of operational risk and control environment; escalate control gaps and weaknesses based on key reporting indicators; and manage control committees and forums
- Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk
- Provide ongoing feedback and training to develop employees on risk concepts and the application to risk and control evaluation
- Lead by example, with exemplary personal and professional attributes. Inspire confidence in all levels of staff as well as key partners from other functional areas and across Lines of Business
Required qualifications, capabilities, and skills:
- Bachelor's degree or equivalent experience required
- 10+ years of financial services experience in controls, audit, quality assurance, risk management, or compliance preferred
- Experience leading broad cross-functional teams to analyze, design, and deliver best practices
- Demonstrate confident leadership and sound judgment to influence a strong culture and risk management
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) with the ability to develop compelling and meaningful executive presentations that will showcase opportunities/recommendation for improvement
Preferred qualifications, capabilities, and skills:
- Business knowledge - ability to understand the business/knowledge of regulation surrounding business
- Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
- Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results oriented environment
- Process analysis/design acumen - ability to understand a process and associated risk to inform control design
- Problem solving/Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
- Understanding root cause/identifying control gaps and weaknesses
- Developing timely and sustainable solutions
- Analyze metrics for emerging risk
- Implementation skills
- Writing Action Plans, Procedures
- Change Management
Keyword: consumer%20banking
