1+ months

Claims Specialist

Elgin, IL 60120
  • Job Code
    210322935

Experience in a target driven high volume environment is a plus in this position. The team is very goal-oriented with individual and team goals being a key factor of success. As a result, teamwork is essential and specialists often assist each other to ensure departmental targets are met. To be successful in this position, you must have a passion for providing quality customer experience and leading with a positive and energized attitude.

Work Schedule: M-F (0830-1700cst)

Qualifications:

  • Minimum one year Fraud/Disputes experience (preferably in credit card industry)
  • Strong knowledge of Association (Visa/MasterCard) chargeback regulations
  • Excellent customer service skills
  • Demonstrated ability to work in a fast paced, high volume environment
  • Minimal expectation to meet and exceed department and individual Goals
  • Basic PC and keyboarding skills and experience within a Windows environment required
  • Strong oral and written skills required
  • Individual must be a self-starter with a high level of dependability
  • Solid analytical skills and attention to detail are essential
  • Individuals ability to multi-task based off the day™s aging priority is a critical part of the role
  • Microsoft Word and Excel is a plus
  • Previous credit card service experience preferred

Keyword: card%20services

Experience in a target driven high volume environment is a plus in this position. The team is very goal-oriented with individual and team goals being a key factor of success. As a result, teamwork is essential and specialists often assist each other to ensure departmental targets are met. To be successful in this position, you must have a passion for providing quality customer experience and leading with a positive and energized attitude.

Work Schedule: M-F (0830-1700cst)

Qualifications:

  • Minimum one year Fraud/Disputes experience (preferably in credit card industry)
  • Strong knowledge of Association (Visa/MasterCard) chargeback regulations
  • Excellent customer service skills
  • Demonstrated ability to work in a fast paced, high volume environment
  • Minimal expectation to meet and exceed department and individual Goals
  • Basic PC and keyboarding skills and experience within a Windows environment required
  • Strong oral and written skills required
  • Individual must be a self-starter with a high level of dependability
  • Solid analytical skills and attention to detail are essential
  • Individuals ability to multi-task based off the day™s aging priority is a critical part of the role
  • Microsoft Word and Excel is a plus
  • Previous credit card service experience preferred

Keyword: card%20services
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world™s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients™ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Categories

Posted: 2022-07-27 Expires: 2022-10-29

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Claims Specialist

JPMorgan Chase & Co.
Elgin, IL 60120

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