19 days old

CIB - Technical Client Advocate - 602

Metro Manila, National Capital Region
  • Job Code
    210125552
The Technical Client Advocate will serve as the point of contact for complex external customers leveraging API based solutions as well as internal stakeholders. They receive inquiries from customers in need of information, service assistance and problem resolution. They ensure that issues are addressed appropriately, accurately and in a timely fashion. Additionally, the Advocate will serve as an escalation point of contact and manage incidents impacting the API channels. This role does require on-call availability during non-traditional working hours for incident management and critical client support.
Keyword: card%20services
Posted: 2021-06-01 Expires: 2021-07-01

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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CIB - Technical Client Advocate - 602

JPMorgan Chase & Co.
Metro Manila, National Capital Region

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