1+ months

CIB F&BM - Control Manager, Vice President - SMB Payment Controls

JP Morgan
Plano, TX 75074
  • Job Code

Role Overview

The Control Manager maintains a strong and consistent control environment through a joint accountability model, that aligns managers with each line of business, function, and region to mitigate operational risk. The team focuses on four main areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, and Control Governance & Reporting.

The individual will support the Global Small & Mid-Size Business (SMB) Sales, Relationship Management, Marketing and Partner Experience Management teams within Payments Chase Merchant Services. These teams work with our internal Chase Business Banking partners and strategic partners, including Independent Software Vendors (ISVs), PayFacs/TP3s, Referral Partners, Franchises, and Associations, to provide small and mid-size businesses with frictionless access to world-class software and financial services.

Principal Duties and Responsibilities:

  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions
  • Execution and implementation of business control priorities and strategy driving the control agenda through monitoring key operational risks, management concerns, strategic control initiatives, business evolution, risk and control governance and reporting
  • Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and issues, to support business-related programs and strategies
  • Provide leadership support for the end-to-end execution of the firm™s operational risk self-assessment reporting process and system, i.e. CORE (Control and Operational Risk Evaluation). This includes control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
  • Coordinate and engage in Regulatory Exams and Audits (both internal and external)
  • Identification, documentation and remediation of control gaps, risk assessment and root cause issue analysis

Core Competencies:

  • Business Acumen: ability to understand the business knowledge of regulation surrounding the business
  • Communication/Presentation: excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
      Keyword: consumer%20banking
      JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

      We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

      The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

      As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

      We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

      Equal Opportunity Employer/Disability/Veterans
      The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world™s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

      Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.


Posted: 2022-09-30 Expires: 2022-12-22
Sponsored by:
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CIB F&BM - Control Manager, Vice President - SMB Payment Controls

JP Morgan
Plano, TX 75074

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