1+ months

CIB –Digital Document Services- Reference Data Manager I

Bengaluru, KA 560002
  • Job Code
    210306105

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

Job Description

Person will be mainly responsible for review of legal documentation and input of key parameters (economic and non-economic) from the legal agreements into the systems of JP Morgan. Also be responsible and manage LOBs metrics, drive strategic projects and building the culture of Continuous Improvement supporting business across Back Office, Middle offices as well as Global teams. The individual will be interacting with multiple Operations & technology teams within the organization to (re)design process.

Summary of Responsibilities

  • Monitor Workflow and assist Team Leaders for an equitable distribution of work
  • Manage internal SLAs and communicate performance to stakeholders through reports
  • Act as escalation point and resolve issues in a time bound fashion
  • Proactively identify issues and co-ordinate with the relevant functions internally (e.g.: client service professionals, legal etc.) for prompt resolution on disputed points within set time-frame parameters.
  • Improving controls in the process & ensure 100% accuracy and compliance to Regulatory rules
  • Regular update to senior management on BAU, projects etc.
  • Effective Stakeholder Management
  • Act as a Subject Matter Expert (SME) and support strategic documentation programs and tactical project initiatives.
  • Generate reports and scorecards, present them in operations calls, provide capacity and contingency planning.
  • The candidate needs to be flexible in terms of work hours and shifts because of the nature of the job. Working in a shift that has an overlap with US office hours is a requirement.

Skills and Qualifications

  • MBA in finance with minimum 8-9 years / Graduate or Post-Graduate with 8-12 years™ experience in operations.
  • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, process and system knowledge.
  • Ability to think and act strategically:
    • Deal with day-to-day issues as well as planning and executing projects / initiatives
    • Ensuring the team's activities support Operations in attaining its strategic goals
    • Excellent attention to detail, and an ability to know when a deep-dive approach is appropriate
  • Ability to drive results through a \
    Keyword: consumer%20banking

    JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

    Job Description

    Person will be mainly responsible for review of legal documentation and input of key parameters (economic and non-economic) from the legal agreements into the systems of JP Morgan. Also be responsible and manage LOBs metrics, drive strategic projects and building the culture of Continuous Improvement supporting business across Back Office, Middle offices as well as Global teams. The individual will be interacting with multiple Operations & technology teams within the organization to (re)design process.

    Summary of Responsibilities

    • Monitor Workflow and assist Team Leaders for an equitable distribution of work
    • Manage internal SLAs and communicate performance to stakeholders through reports
    • Act as escalation point and resolve issues in a time bound fashion
    • Proactively identify issues and co-ordinate with the relevant functions internally (e.g.: client service professionals, legal etc.) for prompt resolution on disputed points within set time-frame parameters.
    • Improving controls in the process & ensure 100% accuracy and compliance to Regulatory rules
    • Regular update to senior management on BAU, projects etc.
    • Effective Stakeholder Management
    • Act as a Subject Matter Expert (SME) and support strategic documentation programs and tactical project initiatives.
    • Generate reports and scorecards, present them in operations calls, provide capacity and contingency planning.
    • The candidate needs to be flexible in terms of work hours and shifts because of the nature of the job. Working in a shift that has an overlap with US office hours is a requirement.

    Skills and Qualifications

    • MBA in finance with minimum 8-9 years / Graduate or Post-Graduate with 8-12 years™ experience in operations.
    • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, process and system knowledge.
    • Ability to think and act strategically:
      • Deal with day-to-day issues as well as planning and executing projects / initiatives
      • Ensuring the team's activities support Operations in attaining its strategic goals
      • Excellent attention to detail, and an ability to know when a deep-dive approach is appropriate
    • Ability to drive results through a \
      Keyword: consumer%20banking

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CIB –Digital Document Services- Reference Data Manager I

JPMorgan Chase & Co.
Bengaluru, KA 560002

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