1+ months

CCB Risk- Collections Strategy Associate

Wilmington, DE 19801
  • Job Code
    210292820

CCB Risk- Collections Strategy Associate- Wilmington, DE

Collections Strategy Associate is responsible for optimizing customer engagement and providing payment solutions to address customer hardship, while mitigating losses. This will include, but not limited to, segmentation, treatment assignment, controls and portfolio monitoring/tracking. This role requires strong thought leadership, analytical skills, collaboration, and attention to detail to effectively drive loss mitigation in collections.

Key Responsibilities:

  • Design and manage analytical strategies for Card portfolio including channel optimization, segmentation, settlements, payment arrangements, and portfolio performance management
  • Design, implement, track and report on new strategies in a test vs. control environment
  • Create thoughtful analytics to address business issues and be able to independently generate forward-looking solutions
  • Utilize SAS, Python and SQL to complete analytical requirements
  • Partner closely with Operations, Technology, and Risk leadership team to ensure that all priorities are aligned to maximize bottom line impact and deliver a great customer experience
  • Conduct financial analysis to estimate cost/benefit and develop detailed business plans for proposed projects.
  • Monitor emerging trends in collections treatment and technology across the industry
  • Assure regulatory and policy compliance through a system of effective controls

Qualifications:

  • 3-5 years of risk management or financial services experience
  • Strong written and verbal communication skills
  • Data mining skills, specifically: SAS, SQL, Python, Excel, Microsoft Office, and database software applications
  • High degree of creativity and possess disciplined analytic and strong problem solving skills
  • Flexible and able to handle multiple tasks in a fast paced changing environment
  • Independent decision making skills
  • Bachelor™s Degree (MS or MBA preferred) with preferred concentrations in Math, Finance, Statistics, Economics; credit card or prior financial services experience preferred
  • Strong problem solving and analysis skills
  • Demonstrated experience in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches
  • Strong presentation skills, must be able to effectively communicate proposed changes through formal presentations

Keyword: card%20services

CCB Risk- Collections Strategy Associate- Wilmington, DE

Collections Strategy Associate is responsible for optimizing customer engagement and providing payment solutions to address customer hardship, while mitigating losses. This will include, but not limited to, segmentation, treatment assignment, controls and portfolio monitoring/tracking. This role requires strong thought leadership, analytical skills, collaboration, and attention to detail to effectively drive loss mitigation in collections.

Key Responsibilities:

  • Design and manage analytical strategies for Card portfolio including channel optimization, segmentation, settlements, payment arrangements, and portfolio performance management
  • Design, implement, track and report on new strategies in a test vs. control environment
  • Create thoughtful analytics to address business issues and be able to independently generate forward-looking solutions
  • Utilize SAS, Python and SQL to complete analytical requirements
  • Partner closely with Operations, Technology, and Risk leadership team to ensure that all priorities are aligned to maximize bottom line impact and deliver a great customer experience
  • Conduct financial analysis to estimate cost/benefit and develop detailed business plans for proposed projects.
  • Monitor emerging trends in collections treatment and technology across the industry
  • Assure regulatory and policy compliance through a system of effective controls

Qualifications:

  • 3-5 years of risk management or financial services experience
  • Strong written and verbal communication skills
  • Data mining skills, specifically: SAS, SQL, Python, Excel, Microsoft Office, and database software applications
  • High degree of creativity and possess disciplined analytic and strong problem solving skills
  • Flexible and able to handle multiple tasks in a fast paced changing environment
  • Independent decision making skills
  • Bachelor™s Degree (MS or MBA preferred) with preferred concentrations in Math, Finance, Statistics, Economics; credit card or prior financial services experience preferred
  • Strong problem solving and analysis skills
  • Demonstrated experience in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches
  • Strong presentation skills, must be able to effectively communicate proposed changes through formal presentations

Keyword: card%20services

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CCB Risk- Collections Strategy Associate

JPMorgan Chase & Co.
Wilmington, DE 19801

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