1+ months

CB Receivables Product Delivery Manager – Executive Director

Tampa, FL 33602
  • Job Code
    210318935

JPMorgan Commercial Banking (CB) is a market leading provider of Treasury Services (TS) products to the Corporate Client Banking, Middle Market, Government, Healthcare, Not-for-Profit, Financial Institutions Group and Real Estate segments. The CB Receivables Product team is tasked with defining the Receivables product strategy and delivery for CB clients, and represents CB on Receivables initiatives across the bank.

The Product Delivery Manager will be responsible for managing the payments business end to end. This will include P&L management, creating and executing the strategy for the business, partnering with various constituencies, driving new revenues and sales growth, managing risk and regulatory matters and managing a staff located in disperse geographic locations.

This individual™s key area of focus will be Coin and Currency products (Cash Vault, Smart Safe, ATM, and Branch) with the candidate responsible for product strategy and delivery, feature enhancement prioritization and project tracking, competitive gap analysis, product pricing, and sales enablement. This will all be done in close collaboration with colleagues across lines of business, product management, marketing, finance and CB client-facing teams.

Responsibilities include:

  • Defining and managing the CB product strategy and delivery, across strategic business segments, for Coin and Currency products
  • Representing CB client interests as a product liaison with the Consumer and Community Banking and Corporate and Investment Banking organizations to develop future-state product roadmaps
  • Segmenting the portfolio and analyzing product usage / trends across the CB client base to identify areas of opportunity and vulnerability
  • Coordinating and prioritizing product input on CB investment process via input from Clients, Product Solutions Specialists, TMOs, and Bankers
  • Refining and re-engineering end-to-end process for product delivery, and implementing change with cross-functional teams and stakeholders
  • Assisting in managing broader CB Solutions product strategy to support requirements across industries and client segments
  • Reviewing the end-to-end product implementation process and identifying and executing areas of improvement
  • Developing close relationships and alignment with Product Management counterparts in Corporate and Investment Banking and Consumer and Community Banking
  • Partnering with the Change Readiness team to manage the impact and readiness of value proposition enhancements and product changes to CB clients, TS Sales, Bankers, Service and Implementation
  • Partnering with CB revenue management to determine pricing strategy and governance
  • Collaborating with Risk, Legal, Compliance, Marketing, KYC, and Finance as needed while supporting all control initiatives
  • Leveraging expert knowledge of technologies and solutions to drive a receivables approach that marries the firm™s payment products
  • Developing content that supports the value proposition for delivery through training, marketing, communications, process & procedures and standardized proposal content
  • Partnering to develop content that highlights receivables value proposition
  • Facilitating execution of internal collateral, marketing material, and communications to support cross-functional teams in product delivery
  • Helping quantify the value we can deliver through operational processes and working capital improvement

Qualifications

  • Minimum 5-7 years of relevant banking experience with experience in Receivables; strong preference for additional experience traditional treasury management payment products
  • Demonstrated leadership experience with multiple cross-functional teams including Product, Operations, Service, Sales, Marketing and across management levels on simultaneous project
  • Strategic thinker that combines structured approach, strong analytical skills and creative problem solving - turning analysis into actionable insights and plans
  • Entrepreneurial and a self-starter, with ability to deliver results within condensed timeframes
  • Strong project management skills; well-organized, ability to manage multiple projects
  • Strong written + verbal communication, leadership, and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects
  • Thrives in a dynamic and fast paced environment, and able to manage multiple concurrent initiatives with different delivery dates
  • Ability to translate product vision into phased design requirements followed by execution of a go to market product launch
  • Sales enablement experience with bringing new product capabilities to market and supporting sales education
  • Segmenting, tracking and analyzing client product usage, profitability, risk profiles and pipeline development
  • Advanced Excel and Access skill required

Location: Chicago, Plano, Jersey City, Palo Alto, Phoenix, Tampa, or Columbus

Travel: Minimal travel required


Keyword: consumer%20banking

JPMorgan Commercial Banking (CB) is a market leading provider of Treasury Services (TS) products to the Corporate Client Banking, Middle Market, Government, Healthcare, Not-for-Profit, Financial Institutions Group and Real Estate segments. The CB Receivables Product team is tasked with defining the Receivables product strategy and delivery for CB clients, and represents CB on Receivables initiatives across the bank.

The Product Delivery Manager will be responsible for managing the payments business end to end. This will include P&L management, creating and executing the strategy for the business, partnering with various constituencies, driving new revenues and sales growth, managing risk and regulatory matters and managing a staff located in disperse geographic locations.

This individual™s key area of focus will be Coin and Currency products (Cash Vault, Smart Safe, ATM, and Branch) with the candidate responsible for product strategy and delivery, feature enhancement prioritization and project tracking, competitive gap analysis, product pricing, and sales enablement. This will all be done in close collaboration with colleagues across lines of business, product management, marketing, finance and CB client-facing teams.

Responsibilities include:

  • Defining and managing the CB product strategy and delivery, across strategic business segments, for Coin and Currency products
  • Representing CB client interests as a product liaison with the Consumer and Community Banking and Corporate and Investment Banking organizations to develop future-state product roadmaps
  • Segmenting the portfolio and analyzing product usage / trends across the CB client base to identify areas of opportunity and vulnerability
  • Coordinating and prioritizing product input on CB investment process via input from Clients, Product Solutions Specialists, TMOs, and Bankers
  • Refining and re-engineering end-to-end process for product delivery, and implementing change with cross-functional teams and stakeholders
  • Assisting in managing broader CB Solutions product strategy to support requirements across industries and client segments
  • Reviewing the end-to-end product implementation process and identifying and executing areas of improvement
  • Developing close relationships and alignment with Product Management counterparts in Corporate and Investment Banking and Consumer and Community Banking
  • Partnering with the Change Readiness team to manage the impact and readiness of value proposition enhancements and product changes to CB clients, TS Sales, Bankers, Service and Implementation
  • Partnering with CB revenue management to determine pricing strategy and governance
  • Collaborating with Risk, Legal, Compliance, Marketing, KYC, and Finance as needed while supporting all control initiatives
  • Leveraging expert knowledge of technologies and solutions to drive a receivables approach that marries the firm™s payment products
  • Developing content that supports the value proposition for delivery through training, marketing, communications, process & procedures and standardized proposal content
  • Partnering to develop content that highlights receivables value proposition
  • Facilitating execution of internal collateral, marketing material, and communications to support cross-functional teams in product delivery
  • Helping quantify the value we can deliver through operational processes and working capital improvement

Qualifications

  • Minimum 5-7 years of relevant banking experience with experience in Receivables; strong preference for additional experience traditional treasury management payment products
  • Demonstrated leadership experience with multiple cross-functional teams including Product, Operations, Service, Sales, Marketing and across management levels on simultaneous project
  • Strategic thinker that combines structured approach, strong analytical skills and creative problem solving - turning analysis into actionable insights and plans
  • Entrepreneurial and a self-starter, with ability to deliver results within condensed timeframes
  • Strong project management skills; well-organized, ability to manage multiple projects
  • Strong written + verbal communication, leadership, and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes on simultaneous projects
  • Thrives in a dynamic and fast paced environment, and able to manage multiple concurrent initiatives with different delivery dates
  • Ability to translate product vision into phased design requirements followed by execution of a go to market product launch
  • Sales enablement experience with bringing new product capabilities to market and supporting sales education
  • Segmenting, tracking and analyzing client product usage, profitability, risk profiles and pipeline development
  • Advanced Excel and Access skill required

Location: Chicago, Plano, Jersey City, Palo Alto, Phoenix, Tampa, or Columbus

Travel: Minimal travel required


Keyword: consumer%20banking
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world™s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants™ and employees™ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the œWELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm™s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm™s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

The Wholesale Payments Product Delivery organization is responsible for scaling and integrating payments platforms across Commercial Banking and the Corporate & Investment Bank, by defining the product strategy, segmenting clients and packing solutions against these segments, determining the end-to-end delivery strategy, managing product launches and enabling the sales teams.

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Posted: 2022-09-28 Expires: 2022-12-23

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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CB Receivables Product Delivery Manager – Executive Director

JPMorgan Chase & Co.
Tampa, FL 33602

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