18 days old

Business Performance Sr Manager

Woburn, MA 01801
  • Job Code

Job ID: R-101866
Location: Woburn, MA, US 01806

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

As part of the Amgen's Manufacturing Operations organization, our Amgen Woburn Manufacturing (AWM) site manufactures oncolytic virus based end-to-end drug substance and drug products for the global market. As such we continuously strive to be a leader in detailed execution to ensure we deliver our medicines to every patient, every time. Operational Excellence is at the core of how we do what we do with a continuous improvement approach, and a steadfast focus on safety, quality, and compliance.

This role of Business Performance Sr. Manager for AWM reports directly to the AWM Site Head and is a member of the site leadership team. This individual will consistently work with leadership across multiple functions and be involved in discussions regarding current and future manufacturing and business challenges, decisions and pressing topics.


  • Lead all aspects of AWM Manufacturing business performance with responsibility to design and facilitate processes intended to advance strategy and objectives within Manufacturing
  • Use data and analytics to inform business decisions and summarizes information into key findings for site leadership
  • Provide leadership to key initiatives and strategic projects across Manufacturing, including proactively identifying and removing roadblocks, driving program management, content creation, and presentation
  • Drive the evolution of the Manufacturing strategic plan, and timely execution of turning points
  • Build and lead efficient approach to govern productivity projects and communicate their target achievement aligned across manufacturing sites
  • Responsible for presentation creation from conceptualization to finalization for business meetings and functional strategic reviews
  • Continuously monitor and communicate progress and adherence to critical initiative and goal timelines
  • Partner with Site Leads to align results, represent metrics and alignment on value creation
  • Ensure on time delivery of any action items and commitments (e.g. benchmarking from external organization) and monthly communications/reports such as content for dashboards
  • Responsible for bi-weekly site leadership meetings. This includes coordinating agenda topics, consolidating presentation and pre-read content, distributing pre-reads, facilitating each meeting, and crafting/distributing minutes and follow up on action items
  • Responsible for content for All-Staff meetings
  • Partner with Finance lead to educate on and translate functional priorities and business details related to financials. Partner on data and visualization appropriate for audience
  • May serve as a single point of contact for pivotal initiatives and projects
  • Develops and implements metrics to record and lead successful, timely accomplishment of assigned goals, objectives and projects
  • Delivers strong results consistent with compliance requirements and Amgen values
  • Executes with a sense of purpose and drives course correction
  • Foster and preserve relationships with key site and network partners
  • Maintain the Business Performance Operational Excellence program and its performance
  • Develop short/long term strategies, goals, objectives, and associated budgets required to ensure appropriate Business Performance and site implementation

Basic Qualifications:

Doctorate degree and 2 years of Strategy, Business Development or Operations experience


Master's degree and 4 years of Strategy, Business Development or Operations experience


Bachelor's degree and 6 years of Strategy, Business Development or Operations experience


Associate's degree and 10 years of Engineering or Science experience


High school diploma / GED and 12 years of Engineering or Science experience

Preferred Qualifications:

  • Direct experience partnering with and influencing executive leadership
  • Excellent communication skills and executive presence, including ability to storyline and prepare executive-level presentations and pre-reads
  • Adapting and thriving in a fast-paced environment
  • Strong leadership with a demonstrated talent to influence different functions and levels of the organization
  • Independent, motivated and proactive team member with experience in a matrixed, highly fluid environment
  • Ability to foster collaboration, work productively on cross-functional teams and consistently deliver on-time while serving as a role model for Amgen values and leadership attributes
  • Ability to assemble disparate information and develop into executive ready materials
  • Direct experience in a cross-functional business operations or strategic project management
  • Deep understanding of all Manufacturing functions and Operations
  • Demonstrated ability to build and maintain strong relationships with partners and supporting functions (e.g. Human Resources, Finance)
  • Amgen financial acumen and ability to interpret and communicate financial information
  • Models good decision-making behaviors and reinforces proper decision making and meeting management according to DAI (Decision-maker Advice-giver Informed-stakeholder) framework
  • Able to excel in a multi-layered organization, and possess critical thinking and sound project / problem solving skills
  • Strong leadership experience and aptitude with demonstrated ability to effectively lead and partner in a sophisticated, matrix environment
  • Proven experience and track record of compliance in a highly regulated GMP environment
  • Diverse operations experience preferably in the manufacture of biologics with aseptic processing, drug substance and/or drug products focus
  • Operational Excellence approach with diverse, and profound Continuous Improvement methodology experience (e.g., Lean, Six Sigma, Total Quality Management (TQM), etc.)

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment.

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.



Posted: 2020-07-16 Expires: 2020-08-16

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Business Performance Sr Manager

Woburn, MA 01801

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