12 days old

Business Analyst/Senior Business Analyst, IT

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None; Phoenix, AZ
Requisition ID: 39382 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • ​This job is a member of the Information Technology Team within the Information Technology Division.
  • Responsible for the identification, documentation, management and communication of scope and requirements for multiple projects and initiatives in a fast-paced environment.
What you'll do
  • Manage and coordinate IET, IATCI, Codeshare, Seamless connectivity and ad hoc projects between American and our partner carriers
  • Translate business requirements, both functional and non-functional, into business requirement documents such as Business Requirements Document (BRD), Functional Requirements Document (FRD), Sabre Requirements Documents (SRD), and Business Scenarios
  • Translate business requirements into Rally user stories and test scenarios, tracking these scenarios through the entire development life cycle
  • Participate in agile methodologies such as iteration planning, story estimation, daily stand ups, demos, and retrospectives
  • Track progress and provide project status reports to business stakeholders
  • Work closely with business strategy, various product teams, release management clients, project managers, developers, architects, QA testers, technology providers, vendors and other application teams to achieve product/program goals
  • Possess strong aptitude for problem solving, excellent interpersonal skills and the ability to concisely present work
  • Negotiate issues, manage resolution of problems and escalate as required
  • Participate in driving improvements towards delivery transformation goals, foster Lean process mindset to drive process improvements and reduction of waste
  • Travel may be required
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years of experience as an IT Business Analyst

Preferred Qualifications- Education & Prior Job Experience

  • ​5 years of experience as an IT Business Analyst
  • Airline industry work experience
  • Knowledge of native Sabre
Skills, Licenses & Certifications
  • Experience gathering and documenting complex system requirements, technical specifications, and developing detailed system diagrams
  • Experience in analysis techniques, such as requirements gathering and use case development
  • Experience delivering in-house and externally-developed applications
  • Knowledge of SDLC and Agile methodologies
  • Experience with, Rally and Quality Assurance Testing Tools
  • Ability to adapt to unexpected events, new facts, and rapidly changing circumstances
  • Ability to thrive in a sense-of-urgency environment and leverage best practices
  • Strong organization, planning, interpersonal, and negotiating skills
  • Strong analytical, estimating, and problem solving skills
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None; Phoenix, AZ
Requisition ID: 39382 


Posted: 2020-11-11 Expires: 2020-12-11

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Business Analyst/Senior Business Analyst, IT

American Airlines
Fort Worth, TX 76102

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