1+ months

Backup - Service Delivery Engineer 2

Dell
Bengaluru, KA 560002
**Service Delivery Engineer**


Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.


Join us as an **Engineer** on our **Professional Services** team in **Bangalore** to do the best work of your career and make a profound social impact.


**What youll achieve**

As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.


**You will:**

Perform specific delivery support activities for a single customer

Assist in coordinating development and consolidation of technical and process documentation

Focus on activities like data analytics and reporting

Assist with analyzing specific issues with the customer

Partner with Dell team(s) to provide an outstanding experience to the customer


**Take the first step towards your dream career**

Every Dell Technologies team member brings something unique to the table. Heres what we are looking for with this role:


**Essential Requirements**


Backup Administration, Configuration and Replication in Networker.


Implementation of patches, updates, and upgrades that are released.


Shall work within a wide variety of different computer system environments.


Periodic data backup & Management of backup media.


Daily status report on process execution on server health and backup status.


Good basic knowledge of backup concepts like full backup, incremental backup, differential backup, synthetic full backup, backup SLA, compliance etc.


Have knowledge of network and san infrastructure to understand backup architecture and data flow.


Must have good knowledge of Networker Architecture like NMC, Storage Node, Networker Server, Tape Library, Data Domain, Networker Clients and Modules.


Networker Client and Module Configuration for LAN and SAN based backups. Should have good troubleshooting skills for failed backups in Networker.


**Desirable Requirements**

Bachelors degree or an advanced degree

Proven experience in a similar role


**Heres our story; now tell us yours**


Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. Were proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.


Whats most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.


We started with computers, but we didnt stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of whats next in technology, starting today.


You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here (https://jobs.dell.com/diversity-and-inclusion) .


**Application closing date: 30 May 2022**


Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here (https://jobs.dell.com/equal-employment-opportunity-policy-statement) .

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Posted: 2022-05-20 Expires: 2022-07-15
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Backup - Service Delivery Engineer 2

Dell
Bengaluru, KA 560002

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