1+ months

Audit & Compliance Advisor

Tempe, AZ 85281

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP. 

 

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

 

Position Summary:

The Compliance Analyst (CA) provides strategic consultative support and guidance to TotalSource clients and our internal service business partners as it relates to complex regulatory compliance, including but not limited to I-9s, E-Verfiy, and CA Pay Statement. The CA acts as the Compliance subject matter expert and positioning HRO for continued growth and success by continually educating associates and improving process deliverables.

The CA implements and supports compliance solutions for new and active clients using a consultative approach to assess current state and map to the TotalSource Structure and develops solutions where gaps exist. Provides ongoing management, training, and guidance in response to a wide variety of compliance related questions, projects and issues presented by internal partners and clients.  The CA works closely with various internal business partners and functional areas particularly with Legal, HRBP's, Sales, Implementation, Payroll and our Offshore Team.  In addition, develops client facing communication related to regulatory can compliance related matters, develops and delivers internal associate communications and training.

Higher levels of this job family will typically deal with the more complex regulatory issues, client scenarios (represented by size, scope of services or complexity of client setup).  Provide "mentorship" and training to less senior levels and assist them with problem resolution. Develop internal training, in addition, the higher levels of this job family will support system technologies and support development with User Acceptance Testing. Higher levels may also lead project and stretch initiatives, assist Manager in assigning priorities, participate in new hire interviewing, direct teammates, expediting work flow, generate and monitor operational reports, etc. This job family allows for specialization in the type of consultative support provided.

ESSENTIAL DUTIES & RESPONSIBILITIES: 

  • Supports I-9 Optical Character Recognition (OCR) Tool and Offshore I-9 and E-Verify Team
  • Helps support auditing and validating applicable client documentations as it relates to I-9s, E-Verify, and CA Pay Statement, and systems data to ensure accuracy and compliance based on co-employer relationship.
  • Develop both internal and client facing communications related to regulatory and compliance related matters. (i.e. marketing communications, internal and external newsletter, system learn more documents, informational videos, etc..)
  • Develops, reviews, maintains, and modifies standard operating and client operating processes and procedures.
  • Identifies opportunities to improve efficiencies and streamline internal processes.
  • Provides tier 2 client and internal business partner service support.
  • Escalates programmatic issues to IT/development team or appropriate team member as appropriate. 

Service and Product Support

  • Collaborates with Service Organizations and Functional Areas to recommend strategic compliance activities.
  • Solve client problems by ensuring a consistent and superior client experience, taking a broad perspective to identify solutions.
  • Research and resolve complex questions and issues while ensuring a consistent closed loop resolution process is leveraged while engaging with client.
  • Manages the completion of tasks and provides timely and accurate input on project status.
  • Consults with clients and provides recommendations, education, and support executing ADP's compliance solutions.
  • Utilizes extensive HR, Compliance, Product/Process experience to identify issues, troubleshoot client or service team problems and assist with a resolution.
  • Continually upgrade knowledge and skill base relating to Compliance, including regulatory compliance, standard operating procedures, administrative practices and processes as applicable, to increase proficiency in a support capacity. May champion and/or assist in assessing regulatory changes and process impact, process improvement or other service application rollouts, and service training.
  • Partners with various internal partners, and business units.

Client Segment Alignment: 

  • The Level I analyst will predominately be considered a market contact for clients (internal & external) in this segment providing direct client contact, supporting and consulting on regulatory compliance, administration, transactional duties, and product support. 
  • Will participate in internal projects and taskforce. 
  • Assist and participate in development of best practices and process and procedures. 

EXPERIENCE:

  • 1-3 years in professional services, implementation, client service, sales, human resources with proven proficiency in compliance.
  • Experience successfully managing client relations, supporting, and communicating with clients in a business-to-business environment.
  • Analytical and creative thinking abilities.
  • Problem-solving and Collaboration: experience in identifying, solving and executing problem resolution. Able to make quick and informed decisions on compliance issues. Demonstrated ability to drive results through individual efforts and influencing others, without authority over them.
  • Strong data management skills, and communication skills (written and verbal), working knowledge of Microsoft Office Suite (outlook, excel, word, PowerPoint), excellent interpersonal and telephone skills, effective time management skills. 

EDUCATION & CERTIFICATION REQUIREMENTS:

  • Associate's Degree (or equivalent in education and experience) in Human Resources, Business Administration, Communications, Information Technology

PREFERENCES:

  • Bachelor's Degree Preferred
  • FPC, CPP, PHR preferred

#LI-Hybrid

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

Categories

Industry

  • Other
Posted: 2022-06-07 Expires: 2022-09-03
Sponsored by:
ADP Logo

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Audit & Compliance Advisor

ADP
Tempe, AZ 85281

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast