17 days old

Associate Sales Representative - Women's Health - Chicago

Myriad Genetics, Inc
Chicago, IL 60601
  • Job Code
    137813529
Location: Chicago, IL, United States
Job Identification: 1253
Job Schedule: Full time

Myriad Women's Health is looking for a sales and account management professional who is passionate about improving patients' lives. As a Women's Health Associate Sales Representative (ASR), you will report to the Women's Health Area Manager. The ASR will act as the primary point of contact between your assigned area, customer service, and our strategic accounts, such as but not limited to OBGYNs and Primary Care groups. ASRs will be cross-trained to handle inbound inquiries, billing, and order management for our customers and act as a resource for the Field Sales and internal teams. The ASR is involved in implementation, projects around optimization, and retention of key accounts to ensure our customers' positive experience and success.

The ASR leverages proactive decision-making and timely issue resolution to manage their book of business. As an ASR, you will also act as a partner to educate and advocate for customers within the organization to drive new functionality and process improvement. They will have a deep understanding of our accounts' needs and challenges and work with internal stakeholders to pre-empt any issues.

Key Functions

Customer Account Retention:
  • ASR's will partner with key, strategic accounts to ensure that clients are correctly educated on services and maintain an overall positive experience. You will build a strong relationship through proactive contact, business reviews, and goal setting to add value to our key accounts' continued partnership. Routine field travel is required to attend key stakeholder meetings and events.

Customer Account Implementation:
  • Be an active participant in onboarding new accounts and implementing new services to ensure long-term scalability and success. The ASR will utilize data and routine interaction, ordering workflows should be set up in a way that issues are addressed early, and providers are well informed on available tools and resources.

Customer Account Optimization:
  • Be the key driver in optimizing accounts through improved and more efficient workflows to drive growth in account health. All accounts have different needs, which require a holistic approach to both internal and external processes. The ASR will strive to drive operational efficiency, process improvement, and help develop new features and services.

The Associate Sales Representative will exemplify proficiency within five competencies - Account Knowledge and Trust, Scalable Solutions, Proactive Support, Effective Partner, and Successful Onboarding.


Qualifications

Bachelor's degree (B.A. or B.S.) is required. Experience may be considered in lieu of educational requirements.

2+ years of experience in sales-related, account management, or customer service roles preferred

Proven track record of exceeding company targets within a competitive market

Excellent presentation, training, and coaching skills

Strong interpersonal skills to include active listening and problem-solving, are required

Ability to apply these skills at all levels and in diverse settings

Excellent written and oral communication skills

Attention to detail and follow-up skills

Advanced organization skills with the ability to handle multiple assignments

Extremely comfortable and effective at engaging customers remotely and face to face

Ability to maintain and effectively deal with highly confidential matters

Highly organized and able to effectively manage multiple priorities in a fast-paced environment

Knowledge of Salesforce.com, or a similar CRM, and other business programs preferred

Ability to model and live the corporate values

Travel as required

Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient?privacy and information??

Demonstrates values and ethics that support Myriad's mission, goals, and professional code of?conduct??

Ability to resist pressure to compromise corporate values despite pressure to make?sales??

Uses discretion and professionalism as it relates to handling patient and physician information and?documentation??

Track record of demonstrating integrity, even when?inconvenient??

Must be flexible, innovative, and?self-motivated??

Systems and Software - proficient in Excel, PowerPoint and Word, and CRM, preferably Salesforce?

Valid driver's license and driving record that meets safe and satisfactory criteria per Myriad's motor vehicle driving record?policy??

#LI-RV1


WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender,national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Please answer all questions completely. Please do not provide any information not specifically requested on this Employment Application form.



PI137813529

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Posted: 2021-05-27 Expires: 2021-06-27
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Associate Sales Representative - Women's Health - Chicago

Myriad Genetics, Inc
Chicago, IL 60601

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