POSITION SUMMARY

CIIS takes pride in the close interaction and mutual support that characterizes its community. The Assistant Registrar must work smoothly to uphold the integrity of policies and procedures while being sensitive and attentive to requests for exceptions. The Assistant Registrar works with offices, academic directors and staff, and faculty to provide critical thinking and both pre-set and novel solutions to arising issues. This is a non-supervisory position, but is responsible for overseeing the office's student workers.

The Assistant Registrar reports to the Registrar, working collaboratively to fulfill and improve the office's functions. The major responsibilities include: reserving rooms for courses, updating scheduling information, and training university staff on class scheduling; fulfilling transcript requests; managing dissertation document flow; processing practicum, comprehensive exam, and independent study registrations; processing waitlists; processing leaves of absences; hiring, training, and directing the activities of the office's student workers; creating and archiving hard copy student files; helping refine and optimize office operations, communications, and initiatives; and various duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Experience and Competencies:

• Three years' experience in a Registrar's Office or closely-related office in an institution of higher education
• Skilled in providing exceptional service, operating smoothly in a small team, and navigating complex organizational procedures
• Comfort with communicating and upholding policies
• Knowledge of federal regulations governing student records and AACRAO best practices
• Experience with a relational database, especially a student information system
• Familiarity with Microsoft Word and Excel within a PC environment
• Strong written and verbal communication skills; able to convey complex information clearly and diplomatically.
• Comfort with managing detailed, fluctuating data while keeping pace with multiple appeals for attention
• Capacity to use independent judgment and to perform successfully without close supervision

Education:

• Bachelor's degree required

• Background in working with graduate, particularly doctoral, programs
• Knowledge of AACRAO standards
• Familiarity with Ellucian Colleague
• Experience with scheduling courses

SALARY AND BENEFITS

Salary commensurate with skills and experience. Full benefits package including health, dental, vision, life insurance, retirement, and tuition discount.

NOTES TO CANDIDATE

Working Conditions -- Duties are primarily performed in an office environment at a desk or computer terminal, typically, Monday through Friday.

Background Check -- Due to the sensitivity and requirements of our positions, you should expect to undergo and be cleared of an employment background/criminal check, if extended an offer for employment. You may also be asked to provide proof of educational degree(s), licenses or credentials pertinent to the position. If your job requires driving on behalf of CIIS you will be required to provide proof of a valid driver's license.

Visa Sponsorship -- Visa sponsorship is not available for this position. Applicants must currently be authorized to work in the United States for any employer.

Relocation Assistance -- This position is not eligible for relocation assistance.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

CIIS values diverse perspectives and life experiences. Every applicant will be considered regardless of race, color, ethnicity, creed, national origin, ancestry, gender, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. All qualified persons legally authorized to work in the United States are encouraged to apply.

Accommodations for people with disabilities will be provided on request.

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