Organization Description:

Our Consumer & Community Banking division (CCB) serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We™re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.

Chase and CCB Data & Analytics:

The CCB Data & Analytics Team unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers. The team encompasses a variety of Data & Analytics disciplines, from data governance and data strategy/partnerships to reporting, data science and machine learning, and are actively engaged in ensuring impact at the front-line and the customer through Sales and Marketing transformation. We have a strong partnership with our dedicated Technology partners, who provide us with our cutting-edge data and analytics infrastructure. Joining Data & Analytics means you sit in the engine that powers Chase with insights, providing an opportunity to materially impact both our customer and business outcomes. The team also offers significant learning and mobility opportunities for career development and future growth

Job Summary:

We are looking for a leader who is passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. A successful Chase Travel Area Data Owner will be important to the firm™s agenda of enabling the business to drive faster innovation through the use of its data, while simultaneously ensuring that data is of good quality and well-protected. This role is accountable for area data in the Chase Travel product that is created, provisioned, or consumed to support business objectives, advanced analytics, business operations, and reporting. The Area Data Owner serves as a member of the product team, collaborating with the Product Owner, design lead, and technology lead to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business. The Data Owner also partners with their aligned Data & Analytics lead to drive increased business value through the identification of data required to support analytics outcomes. Data Owners serve as subject matter experts, coordinating between providers and consumers to ensure business data is understood, fit for purpose, and integrated into analytics platforms. In support of these functions, the Data Owners will also be accountable for identifying and mitigating data risks throughout the data life cycle in compliance with Firmwide policies and standards.

Core Responsibilities

• Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
• Work with key partners to drive an understanding of the data and its use within the business. Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
• Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
• Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
• Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements
• Influence resources to resolve identified data issues in a timely manner
• Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality
• Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
• Develop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions
• Manage the execution of a set of milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
• Track and manage workstreams and associated KPIs to ensure deliveries are successful
• Manage direct or matrixed staff to execute specific data-related tasks

Qualifications

• 6+ years of industry experience in a data-related field.
• Experience managing delivery across multiple workstreams with varying timelines
• Subject matter expertise in business or product data or processes
• Technical knowledge of data management and governance, big data platforms, or data architecture preferred.
• Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals
• Proven ability to execute via internal partnerships
• Strong interpersonal and communication skills. Ability to articulate complex technical concepts to senior audiences
• Structured thinker with good business acumen
• Understanding of Agile technological development methodology.
• Bachelor™s degree required, and Master™s degree preferred.

CCB Data & Analytics

Organization Description:

Our Consumer & Community Banking division (CCB) serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We™re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.

Chase and CCB Data & Analytics:

The CCB Data & Analytics Team unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers. The team encompasses a variety of Data & Analytics disciplines, from data governance and data strategy/partnerships to reporting, data science and machine learning, and are actively engaged in ensuring impact at the front-line and the customer through Sales and Marketing transformation. We have a strong partnership with our dedicated Technology partners, who provide us with our cutting-edge data and analytics infrastructure. Joining Data & Analytics means you sit in the engine that powers Chase with insights, providing an opportunity to materially impact both our customer and business outcomes. The team also offers significant learning and mobility opportunities for career development and future growth

Job Summary:

We are looking for a leader who is passionate about using data to accelerate product development, drive business growth, and improve the Chase customer experience. A successful Chase Travel Area Data Owner will be important to the firm™s agenda of enabling the business to drive faster innovation through the use of its data, while simultaneously ensuring that data is of good quality and well-protected. This role is accountable for area data in the Chase Travel product that is created, provisioned, or consumed to support business objectives, advanced analytics, business operations, and reporting. The Area Data Owner serves as a member of the product team, collaborating with the Product Owner, design lead, and technology lead to ensure that the product delivers data in a manner consistent with the quality and safety requirements of the business. The Data Owner also partners with their aligned Data & Analytics lead to drive increased business value through the identification of data required to support analytics outcomes. Data Owners serve as subject matter experts, coordinating between providers and consumers to ensure business data is understood, fit for purpose, and integrated into analytics platforms. In support of these functions, the Data Owners will also be accountable for identifying and mitigating data risks throughout the data life cycle in compliance with Firmwide policies and standards.

Core Responsibilities

• Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
• Work with key partners to drive an understanding of the data and its use within the business. Provide subject matter expertise with respect to the content and use of data in the product and associated business area.
• Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
• Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
• Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements
• Influence resources to resolve identified data issues in a timely manner
• Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality
• Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
• Develop relationships with product data delivery partners and data consumers, including leaders in the Business, Technology, Analytics, Operations, Risk and Control functions
• Manage the execution of a set of milestones. Understand and mitigate risks, bottlenecks, and inefficiencies in the product development lifecycle with respect to data.
• Track and manage workstreams and associated KPIs to ensure deliveries are successful
• Manage direct or matrixed staff to execute specific data-related tasks

Qualifications

• 6+ years of industry experience in a data-related field.
• Experience managing delivery across multiple workstreams with varying timelines
• Subject matter expertise in business or product data or processes
• Technical knowledge of data management and governance, big data platforms, or data architecture preferred.
• Demonstrated ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals
• Proven ability to execute via internal partnerships
• Strong interpersonal and communication skills. Ability to articulate complex technical concepts to senior audiences
• Structured thinker with good business acumen
• Understanding of Agile technological development methodology.
• Bachelor™s degree required, and Master™s degree preferred.

CCB Data & Analytics