11 days old

Analyst/Senior Analyst, AAdvantage Co-Brand Partnerships

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 48008 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the AAdvantage Co-Brand Team within the Customer Loyalty & Insights Organization. This position will be responsible for the strategy, management and growth of the Barclays credit card partnership.  Responsibilities will vary from identifying unique customer marketing and retention campaigns to working with our data teams on customer segmentation analyses to identifying new ways to further integrate the Barclays card into the AAdvantage program. 
 

What you'll do

  • Manages the Barclays relationship on a daily basis and collaborates extensively with internal departments throughout American Airlines
  • Partners with Barclays to plan and develop strategies for achieving full-year business objectives
  • Develops, executes, and analyzes marketing programs to grow market share, increase loyalty, and retain cardmembers
  • Conducts financial performance analysis including effectiveness and return on investment (ROI) of credit card marketing campaigns and programs
  • Analyzes historical trends and customer behavior, and develops models to segment and target customers to grow marketing share
  • Conducts a detailed review of Barclays marketing collateral and liases with internal parties to provide feedback on legal and strategic fit
  • Supports portfolio operations including day-to-day contact with Barclays, technical and operational project management, key indicator tracking, and invoice approvals
  • Projects involve quantitative and qualitative analysis that require developing recommendations to present to executive leadership
  • Interacts frequently with Digital, Marketing, Revenue Management, Legal and AAdvantage Customer Service
  • Responsible for project management including coordination and communication both internally and externally
  • Some travel may be required ​​​​
     

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree
  • 3 or more years of experience in business or marketing
  • Ability to prioritize, work independently, craft strategy and take such strategy towards completion
  • Innovative problem solver who can take an idea from concept to execution
  • Comfortable with managing, executing and actioning complex analytical exercises involving large, multi-faceted data sets
  • Strong interpersonal skills and experience in relationship management
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint

Preferred Qualifications- Education & Prior Job Experience

  • Experience in a strategic role
  • Experience in the financial industry, particularly in the credit card industry
  • Proven leadership, organizational, and negotiation skills with the ability to execute multiple initiatives simultaneously
  • Customer-focused, highly-analytical, thinks creatively, and is persuasive with internal and external stakeholders

 

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel Free to be yourself at American

From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 48008 

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Posted: 2021-09-11 Expires: 2021-10-16
Sponsored by:
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Analyst/Senior Analyst, AAdvantage Co-Brand Partnerships

American Airlines
Fort Worth, TX 76102

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