1+ months

Administrator/Senior Administrator, Talent Systems

American Airlines
Dallas, TX 75201

Location: DFW Headquarters Building 8 (DFW-SV08)   
Additional Locations: None
Requisition ID: 62937 



Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!


Why you'll love this job


This job is a member of the HRIS Success Factors System Administration team within the People/HR Division. This position will be responsible for serving as the technical subject matter expert, providing specific expertise in the areas of SF system functionality, system features, report generation, data integrity and data analysis. 


What you'll do


Specifically, you’ll do the following:


  • Designs, monitors and maintains system processes, procedures and support documentation based on lessons learned, continuous improvement and semi-annual releases for each of the modules on the platform.
  • Collaborates with other system administrators to ensure consistency, share best practices, improve processes and develop system knowledge
  • Leads process improvement efforts, primarily in the areas of workflow, system enhancements and utilization
  • Develops and writes quality assurance tests and participate in their execution
  • Manages day-to-day operations and special projects
  • Consults with the COE tower with a forward-thinking, analytical approach to looking at future release functionality
  • Possesses deep system knowledge to make process and system changes, including configuration, permissions, etc.
  • Ensures consistent processes across solutions
  • Manages implementation of new products, new processes and requirements
  • Manages release updates and work with leadership to determine enablement plan
  • Manages thorough testing of system changes in Test and Production environments
  • Leads organizational communication & change management efforts
  • Coordinates creation and delivery of training for end users (Documentation/Training materials)
  • Monitors and triages interface issues with 3rd party vendor solutions, as needed

All you'll need for success


Minimum Qualifications - Education & Prior Job Experience

  • Bachelor’s degree in relevant field or equivalent experience/training
  • Minimum of 3 years’ experience with technical design and configuration of SAP cloud platform - SuccessFactors 
  • Active SAP SuccessFactors Employee Central accreditation or certification, and preferably, one or more other SuccessFactors modules (Compensation, Succession, Reporting, Onboarding, Recruiting, Performance and Goals) with large scale system implementation and support experience
  • Advanced administrator skills in SuccessFactors Employee Central
  • Hands-on experience with standard and custom MDFs, foundation objects, associations and business rules required
  • Proven experience with any of the following modules: Performance, Goals, Compensation, Recruiting, Recruiting Marketing, Onboarding, Succession/Performance and Reporting
  • Knowledge of XML
  • Previous experience in the Agile Methodology, preferred
  • Advanced knowledge and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)


What you'll get


Feel free to take advantage of all that American Airlines has to offer:


  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.


Feel Free to be yourself at American


From the team members we hire to the customers we serve; inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.


Additional Locations: None
Requisition ID: 62937 


Posted: 2022-09-19 Expires: 2023-01-02
Sponsored by:
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Administrator/Senior Administrator, Talent Systems

American Airlines
Dallas, TX 75201

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