16 days old

Administrator/Senior Administrator, IT Applications

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 43113 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • ​This job is a member of the Employee Technology team, within the Information Technology division.
  • The Employee Technology Senior Administrator is responsible for maintaining and supporting the HR and Payroll systems so that employees are paid on time and correctly.

What you'll do

  • Monitor and support SAP ERP, PI and Success Factors system connectivity
  • Provide administration support for HR/Payroll applications hosted in IBM and Azure cloud
  • Support and manage SAP change management process including CTS+
  • Create and manage SAP Service requests and incidents
  • Work with application and system hosting providers
  • Execute technical tasks associated with SAP Hana applications and database maintenance activities
  • Participate in system upgrades
  • Assist in migrating applications to Azure
  • Provide technical recommendations for hardware, system, OS, database migrations and upgrades

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems(CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5 years of experience with IT
  • 5 years of experience with SAP and cloud systems support
  • Azure Fundamentals Certification
  • 3 years of experience with Agile processes and DevOps mentalities and practices

Preferred Qualifications- Education & Prior Job Experience

  • 7+ years of SAP Basis Administration experience
  • Azure Fundamentals certification
  • 2 years of experience working with IaaS vendor support
  • Hands-on experience with SAP Basis Administration, specializing in SAP Hana, SAP Hana installation, upgrades, post go-live maintenance and system support as well as end-to-end monitoring of SAP Hana Appliance
  • Experience with 2+ SAP system implementations
  • Experience with administrative tools for SAP Hana platform
  • Experience with OS/DB migration from any database into SAP Hana
  • Installation experience with SAP Systems ECC & PI/PO
  • Understanding of 3rd party bolt-on software, such as BSI
  • Understanding of SSO and encrypted data transactions
  • Ability to quickly troubleshoot and identify system issues
  • Knowledge of system networking
  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Airline industry experience particularly in HR / Payroll

Skills, Licenses & Certifications

  • Basic understanding of the IT project lifecycle at American Airlines
  • Proven ability to efficiently diagnose an issue, as well as propose and implement a solution
  • Ability to draft and formalize technical documentation
  • Ability to effectively prioritize multiple projects simultaneously
  • Strong analytical and problem-solving skills, as well as accuracy and attention to detail
  • Knowledge of server hardware, operating system, and application monitoring

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 43113 


Posted: 2021-07-10 Expires: 2021-08-09
Sponsored by:
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Administrator/Senior Administrator, IT Applications

American Airlines
Fort Worth, TX 76102

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