1+ months

Account MANAGER, Corporate Sales - Japan TYO

American Airlines
Tokyo, 13

Please ensure you already have the legal right to live and work in Japan before submitting your application for this role.


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job


  • The role is a part of the Japan Sales team within our APAC Sales group. 

What you'll do




•    Maximize corporate selling strategy with the Manager Corporate Sales  

•    Act as primary point of contact as American Airlines and Japan Airlines, leverage market share against competitors and their Joint Business 

•    With Japan Airlines, collaborate to develop PJB corporate sales strategy and engagement plans represented in strategic account plans to grow revenue and PJB market share

•    Drive incremental revenue for the PJB by taking an advisory approach to Japan Airlines for the corporate and travel management company (TMC) portfolio; the corporate and travel management company (TMC) portfolio includes but is not limited to corporate, group, government, SME, new business & the Japan offices of global, regional & local TMCs

•    Handle designated accounts to leverage PJB revenue based on strategic deployment and account plan aligned with Japan Airlines

•    Shadow sales associates of Japan Airlines for respective accounts JL handles on behalf of American Airlines 

•    Leverage business relationship with TMC to prospect potential corporate accounts for SME or corporate contracting on behalf of PJB 

•    Strategize not only peak period but contingency to maximize revenue contribution  

•    Achieve designated number of annual corporate contracting for PJB

•    Leverage market intelligence of tour & travel out of Asia Pacific to MCLA

•    Manage and maintain comprehensive customer database in SalesHub  

•    Familiarize sales operation of Japan Airlines for daily smooth sales operation 

•    Leverage business volume and market share in designated secondary city with respective business branch of Japan Airlines

•    Communicate with Asia Pacific division corporate account issues and concerns to HDQ Strategic Sales 

•    Conduct educational activities for counterparts at Japan Airlines to leverage selling skills and market knowledge of outbound business for flight destinations of The Americas 

•    Effective interaction with respective department i.e. Sales Planning, Marketing, Revenue Management, Corporate Communications of American Airlines and Japan Airlines to maximize business result 

•    Where agreed with Japan Airlines Account Co-Manage a limited number of accounts which will involve developing and executing highly effective key account plans

•    Represent the PJB corporate events and functions as required

•    Take initiative in leading Sales Support to execute sales activities for account penetration  

•    Enhance sales intelligence through respective trainings 

•    Handle Key Accounts with strategic business manner and train JL counterpart  

All you'll need for success


Core Competencies & Skills Required:


•    Financial acumen for corporate sales 

•    Strong market knowledge of the Japanese travel industry

•    Travel agency or airline sales experience would be advantageous

•    Embrace new project and challenges  

•    Highly effective communication skills, written & verbal, across all levels of a large matrix organization;

•    Highly positive & collaborative team player with proven ability to influence decision making;
•    Where required is able to adopt quickly & take direction, is supportive of and takes ownership for driving forward on programs and initiatives; 

•    Proven skills in developing & implementing strategic key account plans for corporate & TMC accounts that engage all aspects of the commercial relationship;

•    Highly self-motivated with a very positive attitude; 

•    Strong organization / planning, analytical and problem solving skills. Position requires the ability to handle multiple priorities simultaneously;

•    Flexibility and willingness to work outside business hours and at weekends as required;

•    Ability and willingness to travel both domestically and internationally as required; 

•    Strong computer skills including a solid knowledge of Microsoft Office functionality;

•    Fluent communicator in English and Japanese 


What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Location: TYO - JP

Job Title: Account Manager, Corporate Sales – Japan TYO

Job Level: Management / L2-L3


Posted: 2021-07-15 Expires: 2022-07-26
Sponsored by:
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Account MANAGER, Corporate Sales - Japan TYO

American Airlines
Tokyo, 13

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