As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The UW Libraries Special Collections has an outstanding opportunity for a Reference Coordinator.
The UW Libraries is one of the largest and most innovative libraries in North America with extensive collections in print, electronic, and other formats. Providing services to three campuses, the UW Libraries also plays a significant leadership role regionally and throughout the profession. The UW Libraries is recognized for its excellent service, innovative learning and research spaces, collaborative approaches, extensive assessment efforts and diverse award-winning staff.
This Library Specialist I position staffs the Special Collections Reference Desk, provides in-person, telephone and email reference service, follows up on complex reference questions, assists in training of student employees and staff at the Reference Desk, and assists the Head of Public Service in the coordination of the Reading Room.
- Assists users with complex research related questions at the Reference Desk, via telephone, and through QuestionPoint and email using specialized knowledge of both print and online reference sources in Pacific Northwest history, and other areas of specialization in Special Collections.
- Develops In-depth knowledge of Specials Collections holdings.
- Uses Archives West and Archivist Toolkit and other collection guides to locate and identify material for researchers.
- Interprets bibliographic records to help users acquire the information they are seeking from Special Collections' cataloged collections.
- Capably assists patrons with their research questions with enthusiasm and curiosity.
- Retrieve and return materials from Special Collections stacks and storage.
- Demonstrates appropriate depth in recommending strategies and sources to users.
- Provides one-on-one instruction to users at the Reference Desk in the use of print and online resources.
- Serves as the Registrar for the unit, coordinating exhibit loans and other checkouts.
- Assists in the training of student employees, graduate assistants and staff at the Reference and Retrieval Desks.
- Provides mentorship to the graduate assistants and retrieval students at the Reference Desk reference.
- Responsible for coordinating the daily scheduling of the Reference Desk.
- Actively participates in the design and layout of both the public areas and stacks in Special Collections.
- Recommends and develops signage, policies and procedures; and process improvements for researchers and staff.
- Understands and abides by the Libraries Personal Communication Responsibilities. Communicates appropriately, effectively and positively. Plays an active role in staying informed and participating in Libraries and unit meetings, activities and events.
- Assists with the editing and maintaining Special Collections web page and Staffweb pages.
- Communicates with Special Collections Staff in a timely and effective manner about visitors, events, scheduling issues, news and policies with regards to the Reference Desk.
- Demonstrates discretion with regards to patrons' research interests and establishes connections where appropriate.
- Identifies and coordinates projects relating to the Reading Room such as shelf reading, labeling, mending, shifting, indexing, scanning and other management of material for the benefit of Special Collections' users.
- Other duties as required.
High school graduation or equivalent AND four years of applicable library technical experience including one year of experience in the area of specialization OR equivalent education/experience.
Bachelor's degree in history or similar discipline.
CONDITIONS OF EMPLOYMENT: Materials retrieval functions require the ability to lift and carry boxes (up to 40 pounds) including overhead, push fully loaded book trucks, stoop, reach, walk up and down stairs, and climb stepladders.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.