Virginia Tech is a public land-grant university, committed to teaching and learning, research, and outreach to the Commonwealth of Virginia, the nation, and the world. Building on its motto of Ut Prosim (that I may serve), Virginia Tech is dedicated to InclusiveVT—serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice the Principles of Community, which are fundamental to our on-going efforts to increase access and inclusion, and to create a community that nurtures learning and growth for all of its members. Virginia Tech actively seeks a broad spectrum of candidates to join our community in preparing leaders for the world.
This position will provide support for one or more graduate programs in the Pamplin College of Business in Northern Virginia, reporting to a program director. Due to growth in the MBA and Master of Information Technology programs, multiple positions may be hired from this posting. Duties may include providing support in program administration, marketing and communications, recruitment, academic support of students and faculty.
We are seeking candidates with demonstrated proficiencies in two or more of the following areas (assigned tasks may include but are not limited to):
Administrative oAssist with surveys and other reporting functions oPrepare and process contracts oManage financial responsibilities for the program, such as p-card reconciliation
Marketing and Communications oAssist with writing/editing copy for digital and print marketing oMaintain program website
Recruiting Students oField inquiries and advise prospective applicants oUtilize CRM, such as Hobsons, for prospective database and communications plan
Admission oFacilitate the admissions process, including international students oOnboarding duties including orientation
Academic Affairs oFacilitate creation of plan of study, and course registrations using Banner oConduct graduation clearance tasks
Experience in a higher education environment; previous program support experience in an academic or professional office environment; highly organized; proficiency with software such as, Microsoft Office Excel, Access and Word; must possess strong interpersonal and communication skills and the ability to work well in a team and with the public; ability to maintain confidentiality, prioritize multiple tasks, meet deadlines and work collaboratively with others; interact professionally with graduate students and Pamplin Extended Campus Programs staff and faculty.
Bachelor's degree in a related field; proficiency with Hobsons Connect Customer Relationship Management (CRM) or similar program; experience in handling student records in student database such as Banner; previous experience working with retrieving information and consolidating for reports; web related information entry and retrieval; working knowledge of university academic, fiscal and operational policies and procedures; experience working in an entrepreneurial environment with an "all hands on deck" culture.
Employee Category: Staff (Salary)
Appointment Type: Restricted
Percent Employment: Full-time
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, or veteran status; or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees, or applicants; or any other basis protected by law.
For inquiries regarding non-discrimination policies, contact the executive director for Equity and Access at 540-231-2010 or Virginia Tech, North End Center, Suite 2300 (0318), 300 Turner St. NW, Blacksburg, VA 24061.
Virginia Tech takes a hands-on, engaging approach to education, preparing scholars to be leaders in their fields and communities. As the commonwealth's most comprehensive university and its leading research institution, Virginia Tech offers 240 undergraduate and graduate degree programs to more than 31,000 students and manages a research portfolio of more than $513 million. The university fulfil...ls its land-grant mission of transforming knowledge to practice through technological leadership and by fueling economic growth and job creation locally, regionally, and across Virginia.
Through a combination of its three missions of learning, discovery, and engagement, Virginia Tech continually strives to accomplish the charge of its motto Ut Prosim (That I May Serve).