Under the administrative supervision of the Assistant Director of Financial Aid, the Financial Aid Specialist is responsible for advising and assisting students and parents with effectively accessing and receiving federal and state aid, as well as scholarship resources available through the College of Lake County. Reviews and awards financial aid applicants and monitors eligibility. Educates students and families through seminars and workshops. This position is also responsible for compliance with federal, state and institutional regulations and policies governing the operations of the Financial Aid Department and the dissemination of financial aid policies and procedures.
1. Bachelor’s degree required. 2. High level of interpersonal and communication skills. 3. Knowledge of customer service (providing customer service, needs assessment, quality standards and evaluation of customer satisfaction). 4. Judgment and decision making skills. 5. Ability to interpret complex regulations and procedures. 6. Working knowledge of office technology (word, excel, use of databases). 7. Mathematics and calculation skills. 8. Ability to handle a heavy workload and set priorities. 9. Ability to handle difficult and stressful situations. 10. Ability to adapt in an ever-changing environment.
The College of Lake County is a comprehensive community college offering a wide range of academic program choices to meet students' educational needs at different points in their lives. The college is accredited by the Higher Learning Commission and a member of the North Central Association. The college delivers high quality, accessible learning opportunities to advance student success and streng...then the diverse communities we serve. Our major program areas include credit programs to prepare students for transfer or career entry, GED and adult basic education, non-credit offerings for personal or career development, and contract training and specialized services for businesses.Regardless of their focus, our programs emphasize academic excellence and concern with the individual student's goals. Each semester we serve around 18,000 credit students, with more than 80 percent enrolled in transfer or career preparation programs.