Job Requisition Number: 23223. UCPath is the University of California?s strategic initiative to provide a standardized and streamlined payroll, benefits, Human Resources (HR) and academic personnel solution for all UC campuses and medical centers, as well as self-service for the university?s 190,000 employees. The UCPath initiative includes the creation of a system-wide shared service center, called the UCPath Center, responsible for the processing of the standardized administrative transactions.
The UCPath Local Business Process Analysis & Alignment Lead is one of six (6) leads reporting to the UCPath Local Project Management Office (PMO), responsible for the overall successful implementation and integration of UCPath?s system and services for UC Berkeley (UCB). This position will lead local efforts to study the current business processes in the context of UCPath alignment, and propose future business processes to improve productivity, efficiency, and operational costs. With a team of UCB business leads and subject matter experts (SMEs), they will examine the way the organization operates and recommend ways it can work more seamlessly with the campus customers, local Human Resources (HR)/Payroll processing, and the UCPath Center. This person will 1) lead local efforts assessing UCPath proposed business processes and design local processes to align, 2) ensure the technical UCPath implementation supports seamless, efficient processes at Berkeley, and 3) facilitate the adoption and smooth operation across the Central units, particularly UC Berkeley Payroll, Human Resources, Academic Personnel, Shared Services, and the UCPath Center. The incumbent will work closely with the leads and SMEs in Payroll, Human Resources, Academic Personnel, and Shared Services.
This requires an excellent understanding of human resources and payroll business processes, related policies, and key data. In addition, this person must be a technical leader with a mature understanding of how technology should work in support of the necessary business processes. In addition to leading the business process analysis and alignment the incumbent, team of business leads, and SMEs will support until the project?s successful conclusion the efforts of the other five (5) teams: data conversion, integration, downstream system retrofits, data archival, and reporting and testing.
We are looking for an analytical and technically skilled leader to join our team. This role requires an individual with excellent analytical abilities who is comfortable working with large complex application systems, supporting large complex business processes, and supporting a large complex university. Outstanding business acumen and the ability to work with, and identify the needs of, a complex organization is critical. The successful candidate will be a self-starter who is comfortable with ambiguity, displays a strong attention to detail, has the ability to work in a fast-paced and ever-changing environment, and be driven by a desire to meet the campus business and information needs while simplifying and innovating in this space.
This is a 2-year contract position with the possibility of renewal/extension and which reports to the UC Berkeley UCPath Project Manager.
Serves as a strategic project lead responsible for all work necessary to ensure Human Resources (Academic and Non-Academic) and Payroll business processes between campus customers, central UC Berkeley offices, and the UCPath Center are complete: without gaps, simplified, efficient, effective, and supporting optimal operations. The position must first develop a business process strategy considering what UC Berkeley currently supports and what we can expect from the UCPath Center.
Incumbent responsibilities: ?Define the Business Process Plan identifying strategy/approach, all necessary deliverables and work (technical and non-technical) necessary to meet those deliverables, documentation, and change management. Key is reporting gaps and any inconsistencies with UCPath business processes that must be resolved with UCPath or addressed locally at Berkeley. ?Provide leadership and support for the development of UC Berkeley processes and practices. Facilitate HR/Payroll process design sessions. Conduct and facilitate fit/gap analysis with Implementation Team. Create process map of future states. ?Serve as a change agent when interacting with HR and payroll staff who are not directly included in the design process to help them understand the future state, the benefits, and challenges of the new UCPath system. Support adoption and standardization of UCPath aligned business processes. ?Break down process design into specific functional areas, partner with functional SMEs to analyze and plan the implementation of the new payroll and human resources processes. Escalate issues to management when appropriate. ?Development and implementation process of the UCPath business process deliverables. This position facilitates the design, documentation, and implementation of new business processes. It coordinates any necessary cross-team work. Works closely with project business analyst(s) and central business representation from HR/Payroll/Campus Shared Services HR (CSS HR)/Academic Personnel. ?Ensure business requirements, design specifications, project management plans, and workflow diagrams are properly documented, maintained, and shared with the appropriate stakeholders. ?Make sure all business processes, UCPath and UCBerkeley only, are completely documented. ?Guide team members who are responsible for analyzing and resolving gaps between current state requirements and future state design. ?Overall project management responsibility over UCPath-aligned business process implementation. The position provides updates and coordinates efforts with all the local UCPath teams, UC Berkeley campus, and the UC-wide project team. ?Monitor the project from initiation through delivery. Monitor project risks and issues and ensure resolution. ?Set priorities and manage resource allocations for the team. ?Work with the other teams creating use cases and testing scripts to ensure the business processes and technical implementation work together seamlessly. Provide direction and support to the technical efforts. ?Ensure all team members acquire the knowledge and tools to do the job, such as access to the UCPath business process documentation. ?Work with the leadership team to remove barriers and obtain resources for the design process when needed. ?Provide regular status reports to the project implementation teams, key stakeholders, and steering committees. ?Interact with senior internal and external personnel both at UCB and UCPath.Knowledge & Skills: ?Requires highly effective organization and project management skills. Requires strong conceptual and planning skills. Strong leadership, multitasking, and time management abilities. ?Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities. ?Experience in managing and motivating staff and in developing, utilizing, and managing resources to meet deadlines and achieve objectives. Has project business process responsibility working with leads from Payroll, Human Resources, Academic Personnel, and Shared Services. This team also provides guidance to the technical teams: Technology (interfaces and retrofits), Data Conversion, and Reporting. ?Ability to successfully manage and implement projects where team members are not direct reports. ?Ability to give clear direction on business requirements and technical specifications to a technical team. ?Proven track record on leading projects, and implementing on time and within budget. Experience implementing organizational changes. ?Excellent written, oral, facilitation, and interpersonal communication skills. ?Strong collaboration and teamwork skills. Demonstrated ability to lead in a collaborative environment, build consensus, and promote the exchange of information among project team members. Able to interface with all levels of management and staff. ?Demonstrated excellence in influencing, conflict management, and negotiation skills. ?Ability to promote and implement changes to current practices and processes. ?Track record of achieving results. ?Excellent process design skills that can be applied towards multiple content areas. Has an understanding of how business processes relate to other business strategies and initiatives. ?Strong analytical, problem solving, critical thinking, and organizational skills. Must be an adaptable problem solver. ?Demonstrated understanding of business priorities, challenges, and direction to drive change and desired outcomes. ?Must be a strong business and data analyst. Must have strong problem solving skills. Comfortable with business process maps and meta-data. ?High-level understanding of ?end-to-end? business processes & sub-processes. Ability to consider upstream and downstream process impacts and implications. ?Must be able to balance the campus customer with overall UC Berkeley organizational needs including efficient, cost effective operations. ?Knowledge of PeopleSoft HR/Payroll Management modules. Demonstrated understanding of data dependencies and downstream impact of system, policy, benefits, and labor changes. ?Experience with HR/Payroll Management system implementations. ?Advanced understanding of HR/Payroll business processes including data, policies, and applicable regulations. ?Background check required.
Education & Training: ?Bachelor?s degree in related area and/or equivalent experience/training. ?10+ years experience involved in Human Resources and/or Payroll business processes for a large organization. ?7+ years experience implementing complex business systems for a large organization. ?Professional Project Management Professional (PMP) certification preferred.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.