As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The UW Libraries is one of the largest and most innovative libraries in North America with extensive collections in print, electronic, and other formats. Providing services to three campuses, the UW Libraries also plays a significant leadership role regionally and throughout the profession. The UW Libraries is recognized for its excellent service, innovative learning and research spaces, collaborative approaches, extensive assessment efforts and diverse award-winning staff.
The UW Libraries has an outstanding opportunity for a full-time Public Service and Collection Maintenance Technician. As part of Central Circulation Services (Suzzallo / Allen Libraries) this position interprets and explains library circulation policies, rules and services to library staff and patrons, and shares responsibility for collection maintenance functions for several Suzzallo/Allen collections.
Schedule will vary during interim, finals week, and summer quarter. Normal academic quarter schedule is Sunday - Thursday 2:00pm -10:30pm.
Provides complex circulation services resolving complex problems brought by patrons and/or staff. Explains the Library circulation and fine policy to patrons. Instructs and assists patrons in locating material using the Libraries catalog. Educates patrons in the basic operations of the Library.
Makes authorized decisions regarding exceptional circumstances such as waiver of fines and exceptions to normal policy.
Processes new, remarked and rebound materials. Identifies and corrects errors and conflicting cataloging information in item records. Reads, interprets, and corrects holdings records. Verifies markings of newly marked items. Distributes materials needing additional processing to appropriate staff.
Clears the hold shelf by creating and printing lists of expired and cancelled holds. Processes expired holds for UW, Summit, Interlibrary Loan and other materials. Monitors the hold shelf and troubleshoots problems as necessary.
Shelves and processes Government Publications materials including updating transfers, processing new material and collection maintenance.
Processes relocation requests and transfers material in and out of Suzzallo/Allen, Folio and Reference collections. Creates and edits holdings records and splits sets as necessary. Identifies and processes incoming Reference and folio materials.
Identifies and evaluates materials needing replacement, repair, binding and remarking. Prepares and sends materials for preservation replacement review, replacement, binding, repair and remarking. Consults and communicates with subject selectors for recommendations to withdraw or replace. Monitors binding quotas as necessary.
Processes items with loose materials updating items records as necessary. Ensures loose materials are properly marked. Performs minor repairs for items with torn pages, loose spines and slightly damaged covers.
Processes books needing replacement pages. Searches for and identifies like copies for photocopying replacement pages. Processes replacement pages and tips in as appropriate. Sends items to Preservation Services as necessary.
Identifies Children's Literature materials and applies covers to book jackets being retained.
Searches the quarterly missing items lists and adds/updates search notes as appropriate.
Processes newly cataloged items with patron holds.
Records and maintains statistics. Incorporates new policies and procedures into documentation. Develops and maintains departmental web pages using Plone and HTML.
Develops procedures for the position.
Participates in the closing of the building with primary responsibility for the closure of the Suzzallo/Allen basement.
Assumes the role of Supervisor on Duty when evening supervisor is absent.
Provides backup for other technician functions.
Cross trains for other positions within department in order to gain basic troubleshooting skills for various positions and provide coverage for other team members.
Understands and abides by the Libraries Personal Communication Responsibilities. Communicates appropriately, effectively and positively. Plays an active role in staying informed and participating in Libraries and unit meetings, activities and events.
Works together with colleagues in a team environment.
Performs other duties as assigned.
High school graduation or equivalent AND three years of applicable library technical experience, including one year beyond the entry level OR equivalent education/experience.
Demonstrated commitment to customer service.
Proven organizational skills and ability to handle shifting priorities and multiple tasks.
Excellent oral and written communication skills.
Demonstrated ability to meet deadlines and process high quantity of materials in a short time frame on a regular basis.
Manual dexterity, precision and attention to detail.
Interest in books, binding or library preservation.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.