Job Posting: Come join us and find out why Cedars-Sinai has been ranked as one of the top 100 best places to work in IT as ranked by 2017 Computerworld Magazine. We are currently recruiting for a Business Systems Manager. Job Summary: Manager of Business Systems is accountable for overseeing all enterprise wide non-ERP business and administrative systems. This position is responsible for providing for the planning, development, testing, implementation and maintenance of these systems in a customer-oriented manner. This Manager is responsible for providing leadership for the acquisition, development, installation and implementation of non-ERP business and administrative systems. These systems support a diverse group of end users including, but not limited to Academics and Research, Marketing and Community Relations, Volunteer Services, Facilities Management, Corporate and Research Compliance, Nursing and Clinical Engineering. This position ensures that the enterprise wide business and administrative information systems needed to support the mission, goals and operations of the institution are provided in a timely, accurate, creative and cost effective manner. Job Responsibilities: 1. (Project Management Focus)- Manages the implementation and support of Business and Administrative Systems projects using standard project management methodologies across all components of the project management lifecycle. Ensures that all project tasks are assigned appropriately to all team members. Has overall responsibility for status reporting, requirements gathering, scoping, vendor research, project planning, project documentation, resource planning, impact analysis, and project budgeting. 2. (Portfolio Management Focus)- Manages a large portfolio of projects throughout the project lifecycle and within scope, schedule, and budget. Works collaboratively with all team members to assign tasks, provide oversight and provide second level support. Proactively evaluates all new releases and functionality of applications in project portfolio on a quarterly basis at minimum. 3. (Analytics) Synthesizes process and requirements analysis including process mapping through flowcharts, documenting current and future states, requirements elicitation, stakeholder analysis, and specification gathering on complex projects. In addition, synthesizes data to complete gap analysis and provide associated recommendations. 4. (Change Management) Provides recommendations for user adoption and transition strategies. Implements and evaluates change management strategies. Provides oversight to all team members to deliver on identified strategies. 5. (Subject Matter Expertise) Able to manage a team with an expert level of applications/systems understanding, and applies expertise to meet customer goals and outcomes. Demonstrates a combination of high level and advanced level expertise of business and administrative systems to help guide EIS team and business stakeholders on their utilization. 6. (Operational Expertise) Applies comprehensive understanding of business operations, processes and workflows with the ability to accurately document, discuss and identify dependencies with project team members and stake holders. Synthesizes operations and project interdependencies and applies recommendations. 7. (Technical Capabilities) Proactively promotes and adheres to EIS standards/protocols (e.g. change control process, incident management, support documentation). Demonstrates expert understanding of all aspects of IT, including systems, applications, operations, and support. 8. (Vendor Management) Serves as the primary point of contact for vendor support assistance during the project lifecycle as well as in resolving issues with vendor. Performs annual evaluation of support contract and service level agreement. Ensures that vendors are adhering to the terms of the contract. Manages relationship and works with external vendors. 9. (Executive Communication) Provides clear and orga
Bachelor's degree in Business Information Systems, Business Management or relevant field of study, or equivalent combination of work experience and training is required.
>5 years of increasing responsibility generally in the area to be managed (business and administrative applications/systems) with a mix of individual contribution, people leadership and project leadership.
Understanding of healthcare industry service delivery processes, preferably in an Academic Medical Center.
Experience with various software development and project management methodologies from requirements gathering through implementation.
Experience leading and motivating staff required.
Proven ability to create a productive environment that promotes initiative, innovation, continual learning and development of key personnel to reach their potential and goals with an eye toward succession planning and career advancement. Proven track record in team building, developing and motivating IT staff to meet challenges and achieve ambitious goals.
Team player that collaborates well with staff, peers, superiors and partners.
Demonstrated ability to develop creative solutions to complex problems required.
Demonstrated business acumen with the ability to effectively communicate and work with other management in support of achieving business and technology goals.
Strong communication skills – written and verbal required.
Excellent organizational and skills required.
Excellent relationship-building skills. Ability to effectively manage others through influence as well as with direct authority. Good negotiation and facilitation skills.
An understanding of computer system capabilities to address process requirements required.
Skilled in Microsoft Office products including MS Project, Visio and PowerPoint required.
Providing healthcare for more than 100 years, Cedars-Sinai has evolved into one of the most dynamic and highly renowned medical centers in the world. Along with caring for patients, Cedars-Sinai is a hub for biomedical research and a training center for future physicians and other healthcare professionals. This attracts exceptional talent to Cedars-Sinai, including world-renowned physician-scien...tists who seek a place where they can both conduct research and see patients--the ideal formula for discovery and its translation into cures. Our patients benefit from access to doctors at the top of their fields, and our researchers have an ideal community in which to study the impact of healthcare challenges, and reflect that knowledge in their research. The greater Los Angeles area in which Cedars-Sinai resides possesses unparalleled cultural and ethnic diversity which offers outstanding opportunities for translational and clinical research and a dynamic environment for medical education.Although community based, Cedars-Sinai is a major teaching hospital affiliated with the David Geffen School of Medicine at the University of California, Los Angeles (UCLA). Cedars-Sinai has highly competitive graduate medical education programs in more than 50 specialty and subspecialty areas, a graduate program in biomedical sciences and translational medicine, a clinical scholars program directed towards junior physicians with aspirations to become clinical scientists, and post graduate training opportunities.There are more than 250 full-time faculty members at Cedars-Sinai. The voluntary medical staff, comprised of more than 2,200 specialty board-certified or board-qualified physicians, represent all of the specialties and subspecialties and collaborate with full-time medical staff in the teaching responsibilities of the graduate medical education programs.