Law Library Associate - Computing Services - 500495
This position supports the work of the computer, audiovisual and technical operations of the Law Library, which support work of the School of Law. This includes scheduled work at a technology service desk, regular computer maintenance, troubleshooting of technical problems, and work coordinated with library technology staff. The Law Library provides the entire School of Law community a high level of service and support in the area of technology, often exploring new opportunities for technology to improve the experience and efficiency of teaching, learning and ultimately applying law skills in the real world. The Law Library Associate¾Computing Services works as part of a team focused on achieving goals of sophisticated service and innovative ideas.
Public Computer Maintenance and Oversight
Oversees and monitors performance of public computers in the Law School, including the computer lab, library public terminals, and classroom systems.
Manages printing supplies, inventory, statistics and equipment for the Law Library's computer lab.
Performs routine maintenance, diagnosis and testing of classroom computers.
Computer Services and Multimedia Support
Works recurring shifts at a walk-up help desk, and responds to technology questions from faculty, staff, students, and public patrons.
Provides technology support during Law School exams, including troubleshooting and diagnosing issues with computer-administered exams.
Helps manage, test and distribute equipment such as iPads for Law School programs, including clinics.
Provide backup support for Law School events and meetings to support the Coordinator, Multimedia Services.
Electronic Data Management
Process, convert and audit electronic files and data for Law Library departments, including multimedia services, computing services, library administration, and technical services.
Helps process and convert files for storage and access, including projects with a variety of assets, including video, audio, print digitization, and born digital written documents.
Collect, organize and manage statistics from Law School departments, coordinated with the Associate Dean for Library and Information Services.
Inventory and review equipment needed for digitization, data management and storage.
Training and Documentation
Provide one-on-one training and support for individual faculty and staff computing needs.
Update and manage documentation and training resources in the area of technology and computing services.
Provide periodic back-up for departmental projects and responsibilities.
Participate in Law Library departmental and staff meetings.
Perform other responsibilities as assigned by Associate Dean for Library and Information Services.
Strong systems aptitude, including demonstrated ability to troubleshoot, diagnose and resolve technology problems, especially in the area of desktop computing applications.
Demonstrated experience with office technology products, including Word, Excel, Outlook and PowerPoint.
2-3 years of experience providing technical support, working with computers.
Proven experience diagnosing and resolving technology issues, and communicating solutions.
Experience providing technical training or creating documentation to demonstrate technology solutions and efficiency techniques.
Experience with post-production and management of digital assets such as videos, images, and audio files.
EDUCATION & EXPERIENCE:
Proven computer systems aptitude, including experience troubleshooting technical issues in a Windows or Mac environment.
Minimum of two to five years working in a fast-paced office environment.
Training and skills with advanced media creation tools, such as Photoshop, InDesign, Camtasia, and similar publishing tools.
Experience with project management tools and techniques, as well as team collaboration and communication tools.
SALARY STRUCTURE: Pay Grade 4 To see more detailed salary information please review the University of Richmond's Compensation Structure.
Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. Richmond offers a unique combination of undergraduate and graduate programs. Our School of Arts & Sciences anchors Richmond as a nationally ranked liberal arts university. A ranked business school, the nation's first school of leadership studies, a highly respected law school, a nationally recognized international education program and the community-focused School of Professional and Continuing Studies build on that strong foundation and make this university something unique.
UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE
The University of Richmond is a private, highly-selective, liberal arts university founded in 1830. The University provides a collaborative learning and research environment unlike any other in higher education, offering students an extraordinary combination of the liberal arts with law, business, leadership studies, and continuing education. It is characterized by a distinctly integrated stude...nt experience?a rich and innovative life for students inside and outside the classroom?and a welcoming spirit that prizes diversity of experience and thought. It is rooted in a determination to engage as a meaningful part of our community and our world. It is committed to ensuring its opportunities are accessible to talented students of all backgrounds.