A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should outline skills and experience that directly relate to this position.
The hiring process will measure the following competencies:
Valuing Diversity and Inclusion
Candidates will be required to submit a video presentation answering pre-screening questions through a third party vendor (no cost to applicant).
Review of applications will begin on March 24, 2017 and the position will remain open until a successful candidate is hired.
This position requires the candidate to successfully pass a thorough background investigation, drug screening, psychological evaluation, and physical examination.
The Division of Public Safety and Security and the Communications department are currently looking to hire full time Communications Officers. We are a 24 hour, 7 days a week including weekends, holidays and mandatory overtime assignments. Candidates considered for the positions will need to be flexible in work schedules.
Communications Officers perform the following tasks:
Receive and respond to requests for service and emergency assistance
Dispatch police and public safety personnel to all University owned and leased facilities and properties
Monitor building alarms and security systems including closed circuit security monitors and electronic alarms
Maintain liaison with police, fire and other emergency agencies to assure the safety of students, staff and general public
Monitor social media as needed
Other duties as assigned
High school diploma or an equivalent combination of education and experience
Proven capability to react quickly, efficiently and calmly, and adopt an effective course of action in emergency and routine situations
Operate a variety of communications equipment including radio, E-911, telephone, computer console and Dictaphone
Effectively and professionally communicate with and elicit useful information from upset and irate citizens
Ability to accurately type, write and use basic keyboarding functions
Understand and follow oral and written instructions
Ability to communicate clearly and concisely, both orally and in writing
A track record of establishing and maintaining cooperative working relationships
Demonstrated ability to make sound decisions and use good judgment
Ability to deal with confidential information appropriately
Associate or Bachelor degree in criminal justice or related field
Working knowledge of social media platforms such as Twitter
Knowledge of police, fire and safety procedures
Prior experience in a safety and security environment
This position is covered under the collective bargaining agreement between the U-M and the Police Officers Association of Michigan union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.
The University of Michigan is an equal opportunity/affirmative action employer.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For..." survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.