Salary is commensurate with education and experience.
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
Health Sciences IT Services has an outstanding opportunity for a Web Computing Specialist. This position will perform senior level end-user and server support for Web technologies, designing and developing new websites, maintaining existing websites, and data reporting for HSAS&F and for a variety of departments within the Health Sciences Complex.
Under minimal supervision, perform a variety of tasks associated with the support of web sites, data analysis, databases and related software. Web Site Projects:
Design, implement & test web sites per customer specifications and UW Brand Standards, Monitor the performance and security status of web sites & taking appropriate action. Design, implement & test web data recovery systems. Assist HS-ITS Manager with risk management, compliance and business continuity planning. Keeping up to date with the latest UW and W3C recommendations and policies and active participation in UW technology community. SharePoint maintenance, development, and training:
Create, customize and maintain SharePoint servers and websites. Design, implement, modify and maintain databases and related reports supporting SharePoint. Utilize API's to integrate operations between different systems. Train both internal and external customers on SharePoint and associated technologies. Web-based Business Systems, including Reporting Services:
Support mission critical applications including TMA (a computerized maintenance management system) and Microsoft SQL Server Reporting Services. Perform Preventative Maintenance for Web Sites:
Perform routine security checks on sites. Leveraging CISO, check for updates, audit plugins, themes, logs, and resource usage.
Cultivate positive working relationships with coworkers, management, customers, manufacturers, vendors and the general public.
Provide excellent customer service by actively listening to customer's concerns, effectively communicating options, respecting the customer's decisions and implementing them in a timely and cost effective manner.
Maintain a professional appearance and demeanor.
Maintain accurate and timely documentation as required.
Maintain a clean, uncluttered and safe work environment.
Meet personal productivity and billing goals.
Stay current on emerging technologies by reading industry publications, attending seminars and classes, developing relationships with vendors and peers, evaluating software and products. Share this information with colleagues so all can benefit and it can be incorporated into others' solutions and plans.
Complete and close work orders in a timely manner to ensure compliance with customers PM requirements and insure prompt payment for services.
Work independently while remaining a committed team player.
Actively participate in departmental quality and process improvement activities.
Supervision: This position reports to the Health Sciences IT Services Manager.
For detailed information on Benefits for this position click here.
* Bachelor's degree or equivalent experience. * At least four (4) years' experience working in a customer service computer support environment. * Well-versed in designing maintainable, cutting-edge, elegant and accessible websites * Proficient using HTML, CSS, PHP * Experience with SharePoint administration. * Experience in designing content for SharePoint * Experience with multi-factor authentication systems * Experience with WordPress * Understanding current email technologies such as IMAP, POP and Exchange. * Proven ability to proficiently read, write and communicate in English. * Ability to handle confidential information responsibly. * Ability to exercise discretion and independent judgment when making decisions. * Ability to learn quickly and adapt to changes technology. * General knowledge of the IT Industry and contemporary trends in this field. * Demonstrated ability to create clear and concise documentation for reference or training purposes. * Ability to interact with personnel of various levels of technical background * Ability to work with staff, senior management, and physicians * Responsible, organized and self-motivated to learn and excel * Experience showing initiative to identify and resolve problems * Ability to work independently as well as on a team * Ability to learn new technologies and applications quickly * Ability to lift 50 pounds * Employee should possess and demonstrate the following communication skills: * Proficiently read, write, understand and communicate effectively in English. * Follow written and verbal instructions and procedures. * Present a polite, professional image of the department to both internal and external customers.
Demonstrated knowledge of VB.NET, SOAP, REST API, PowerShell
Experience with tools such as Visual Studio, Visio, SQL Developer, SQL Server Management Studio, IIS Manager, PHPMyAdmin
Experience with Mac OS and/or Linux Servers, including Apache
Experience with Drupal
Experience in a clinical or education environment, preferably at a major research university.
Experience with PowerShell and/or command-line.
Experience supporting the client side of Microsoft Outlook/Exchange systems
Experience developing and/or supporting database applications and servers, such as MS Access, and FileMaker Pro
Familiarity with Microsoft Azure
Knowledge and experience with Microsoft Office products such as Word, Excel, Outlook, Access, etc.
Experience with tools such as Photoshop, Dreamweaver, Fireworks, Team Foundation Server
Basic knowledge of Adobe Suite products such as Photoshop, Acrobat, etc.
Experience with LDAP technologies such as Active Directory or Open Directory.
Experience with managed backup solutions.
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
Condition of Employment:
Must pass an initial security background check and any additional screenings required by customers
Ability to lift 50 pounds
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.