Salary is commensurate with experience and education
The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The University of Washington's School of Public Health (SPH) is one of the nation's premier schools of public health. With a growing student body of undergraduates and more than 800 graduate students, the School's academic, research and service missions are supported by 250 voting faculty and more than 500 staff who work within five academic departments Biostatistics, Environmental and Occupational Health Sciences, Epidemiology, Global Health (joint with the School of Medicine), Health Services and the Office of the Dean. The School of Public Health is committed to a diverse academic community and we view diversity as essential to our mission.
The Public Health Major is a school-wide liberal arts major, leading to a Bachelor of Arts or Bachelor of Science, which uses public health questions, concepts, and tools to teach critical thinking skills. Students learn to ask questions, challenge assumptions, and explore answers to promote the health and well-being of communities, locally, nationally, and globally.
The Public Health Major has an outstanding opportunity for a full-time Academic Services Director. This position provides administrative leadership in the overall direction and management of a dynamic major and student affairs team. Under the direct supervision of the Public Health Major faculty Program Director, the Academic Services Director establishes and maintains program operations in all areas including academic & student services, accreditation & reporting, advancement, assessment, admission, budgeting, communication, curriculum, enrollment management, equity, faculty engagement, human resources, strategy & collaboration, and office, records, & space management.
Academic Services Responsibilities
Provide strategic leadership and oversight of the planning, evaluation, and implementation of curriculum.
Negotiate teaching schedules, room assignments, and teaching equipment needs with faculty and instructors.
Recommend program changes and enhancements.
Coordinate submission of new course proposals, course change proposals, and proposals for revision of major requirements to the Public Health Major Steering Committee, Curriculum and Educational Policy Committee, and UW Curriculum Committee.
Manage updates of major information in the general catalog of the University of Washington.
Take responsibility for the quarterly time schedule and work with program staff to ensure that needed changes are processed in a timely manner.
Academic & Student Services
Identify and implement procedures to maximize the efficiency and quality of advising services for prospective and current students.
Supervise the evaluation and approval of coursework completed at other institutions.
Grant exceptions to undergraduate requirements, consistent with University and program policies.
Identify scholarship, fellowship, and experiential learning opportunities for students and respond to outside funding proposals.
Ensure conformity to program, institutional and School policies and regulations.
Provide pertinent information to director and faculty committees in selecting students for awards and honors.
Improve systems for the management of student information.
Assist in building community for students in major, School and University by working collaboratively on student programming and special events.
Serve as liaison with other majors, interdisciplinary programs, and University offices.
Admissions & Enrollment Management
In conjunction with Program Director and faculty, establish admission policies and procedures.
Lead holistic review of admission applications and assist Program Director with admission decisions.
Establish enrollment goals and monitor admission, enrollment, and graduation.
Act as liaison with IT for creation and maintenance of online application.
Monitor student progress as it pertains to the PH Major Continuation policy and University policy, especially in the case of at-promise and on-probation students.
Budgeting & Human Resources
Develop budget and monitor spending.
Track expenditures and make spending projections.
Prepare funding proposals to request support for special activities, as necessary.
Track and ensure compliance with federal, state and University regulations, policies and procedures related to administrative, human resources, and fiscal issues.
Administer Academic Student Employee (ASE) positions in accordance with the UAW/UW Academic Student Employee union contract.
Provide interpretation and review of policies and procedures relating to finance and administration.
Oversee all human resources activity for the Major.
Strategy & Collaboration
Direct the preparation, implementation, and interpretation of analyses for assessment of staffing needs, financial impact, and immediate and future growth.
Conduct and assist with the development of short and long-term goals.
Develop objectives and activities based on program goals.
Develop, maintain and implement program policies and procedures.
Represent the program, undergraduate education, and School and serve on various committees.
Serve as representative to state, regional and national organizations, boards, councils, and committees as assigned.
Resolve problems and issues affecting the program and direct measures to improve the effectiveness and efficiency.
Supervise the student, academic, and operations staff to support the effective delivery and positive experience of the students in the Public Health Major.
Oversee and participate in the hiring, training, professional development, and evaluation of program staff.
Determine and take appropriate corrective and disciplinary action, if necessary.
Work closely with each staff member and team to ensure positive movement towards program goals.
Accreditation & Reporting
Establish and operationalize goals around Council on Education for Public Health (CEPH) accreditation areas: Leadership, Management and Governance; Resources; Faculty Qualifications; Curriculum; Program Effectiveness; Advising; Diversity
Analyze data and prepare reports and recommendations.
Develop and ensure administration of a comprehensive program and course assessment plan.
Monitor evaluations to determine how well students are meeting learning goals.
Provide analysis and statistical reports for annual reports, self-studies, and accreditation reviews.
Analyze and communicate enrollment, registration, and graduation trends.
Identify, communicate, and advocate for funding priorities with Advancement staff.
Establish and support goals around raising funds for Undergraduate Student Support Fund.
Collaborate with Advancement staff around alumni activities.
Establish and execute collaborative goals with Communications team around telling and honoring the story of students, the Public Health Major, and SPH undergraduate education.
Lead review and revision of website structure and content.
Equity, Diversity & Inclusion
Support the development and execution of multi-faceted and partner-engaged diversity programming for current students and outreach to prospective students.
Support instructors with integration of equity topics throughout curriculum.
Support students, staff and faculty to uphold equity and inclusion best practices across the major.
Act as liaison between faculty instructors and program staff.
Oversee course and instructor support activities, including use of learning technologies.
Office, Records, & Space Management
Supervise, train, evaluate and support office staff.
Determine efficient use of resources in management workflow.
Maintain and monitor electronic and paper student records.
Establish and maintain record retention schedules following university and professional guidelines.
Oversee maintenance of student and program records.
Ensure thoughtful, collaborative, and consistent active use of the SPH Student Lounge and SPH Student Center.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Master's degree and 5 years of increasingly responsible experience in university student services and/or operations.
Excellent communication, problem-solving and administrative skills.
Previous experience working with curricula and/or students at a college-level academic program or a combination of advising and higher education training experience.
Exhibit strong attention to detail.
Strong working knowledge of the Microsoft Office Suite and basic proficiency in the use of Internet technologies and database systems.
Demonstrated appreciation of, a sensitivity to, and respect for a diverse academic environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.
Familiarity with UW administrative policies and procedures.
Familiarity with UW Student Data Base.
Knowledge of UW curricular requirements.
Condition of Employment:
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.